As always, Dwain was efficient and professional. The scheduling was helpful and the wait time wasn’t insane.
10/6/2022
Mary L. VERIFIED CUSTOMER
Dwain is personable, very accurate, a good listener to explain things, very professional
10/6/2022
Rita S. VERIFIED CUSTOMER
Very caring and helpful. Professional
10/6/2022
Greg K. VERIFIED CUSTOMER
Always a great experience. Usually can’t make an appointment for an oil change, but you folks are always willing to try to work us in. We appreciate thst
10/6/2022
Dawn P. VERIFIED CUSTOMER
Shania is pleasant and professional.
10/5/2022
Christine S. VERIFIED CUSTOMER
Shania is always courteous and helpful
10/5/2022
Robert S. VERIFIED CUSTOMER
I arranged for my daughter to come in and have her car checked from the east side of the state. The staff was very understanding and very helpful in getting her car back on the road.
10/5/2022
Gary J. VERIFIED CUSTOMER
Cami and Treasa are both awesome. They both need a raise
10/5/2022
Julie D. VERIFIED CUSTOMER
Excellent friendly service
10/5/2022
Otto S. VERIFIED CUSTOMER
Always a good job ????
10/5/2022
Clyde T. VERIFIED CUSTOMER
Dwain always takes care of my needs with my cars.
10/5/2022
Gerda T. VERIFIED CUSTOMER
Thank you for such excellent service, Shania. It was a pleasure to deal with such a prompt, personable, well-informed Service Advisor. Shania clearly explained the repairs needed to resolve a major safety issue, and graciously allowed me the time to make the decision without undue pressure. I recommend her and your service technicians without reservation, and am delighted to have had my vehicle repaired at Serra Honda.
10/5/2022
Phil H. VERIFIED CUSTOMER
Great service as always. Very trustworthy and prices seem very fair. Thanks for all your help.
Cami did a wonderful job!!
10/5/2022
Angie H. VERIFIED CUSTOMER
Dwain went above and beyond to make sure I was taken care of.
10/5/2022
Kathleen D. VERIFIED CUSTOMER
No comment
10/4/2022
Lisa K. VERIFIED CUSTOMER
The staff was excellent at communication and my car was done in the day as promised.
10/4/2022
Lois K. VERIFIED CUSTOMER
I didn’t get a new windshield oil change sticker. Now I have to drive back to you for a new sticker. I was pleased with the rest of my car care today though. Your garage hours are not practical for my schedule. I wish you had Saturday hours again. Your location is out of my normal driving areas and I get out of work in Zeeland at 4:30pm. Sorry, not trying to be a disgruntled and whiny customer. I want you to know my needs for future services. Thank you for getting my car in today!
10/4/2022
Jose D. VERIFIED CUSTOMER
Yes I love it grate service
10/4/2022
Jason K. VERIFIED CUSTOMER
I showed up without an appointment, but needed my car serviced as it wouldn't start. Cale made me feel welcome, got the problem diagnosed and a new battery installed in a very short amount of time.