She was very kind and made us feel very comfortable.
Explained clearly to us about a filter we needed replaced.
The service was also quick. Not a long wait.
Thank you
10/12/2022
Timothy T. VERIFIED CUSTOMER
Customer oriented.
10/12/2022
Joel S. VERIFIED CUSTOMER
Huge thanks to Shania, Terry and the team at Serra Honda Grandville. Always a first class experience.
10/12/2022
Barbara H. VERIFIED CUSTOMER
She could come and get me to tell me my car was done, texted me. Very impersonal. She said she didn't see me. I was sitting by the coffee area, didn't try real hard. My car was parked in a spot by the road, a truck blocking me from seeing it. I would hate to have to walk that far in the winter and icy parking lot. Not sure I want to come back here. At least not with this person.
10/11/2022
Paula B. VERIFIED CUSTOMER
Good communication
10/11/2022
Duane M. VERIFIED CUSTOMER
Great Guy Great Service!
10/11/2022
Robert P. VERIFIED CUSTOMER
Professional
10/11/2022
Vicki S. VERIFIED CUSTOMER
Sincerely...Dwain is such a wondeeful Service Advisor, you can be pleased tgat he represents your company so well
10/11/2022
Mary D. VERIFIED CUSTOMER
We appreciate the consistently excellent service. Dwain is the best.
10/11/2022
Marcia K. VERIFIED CUSTOMER
Dwain is great and I’m always happy with the service.
10/11/2022
Laurel B. VERIFIED CUSTOMER
Great and quick visit.
10/11/2022
Michael F. VERIFIED CUSTOMER
My service advisor was great! I will be happy to complete a Honda survey if asked to do so.
10/11/2022
Anne B. VERIFIED CUSTOMER
Excellent
10/11/2022
John R. VERIFIED CUSTOMER
Very polite, very comprehensive, and very honest service experience. Thank you.
10/11/2022
Candace B. VERIFIED CUSTOMER
Very personable and helpful!
10/10/2022
Zachary F. VERIFIED CUSTOMER
Cale is the best. Second time working with him. Completely satisfied
10/10/2022
Jeff H. VERIFIED CUSTOMER
Very friendly and helpful. I appreciated her very much.
10/10/2022
Valerie F. VERIFIED CUSTOMER
Dwain is the best CSR I have had the pleasure of working with. He is the reason I take my car to Serra Honda.
10/10/2022
Denese D. VERIFIED CUSTOMER
The service was excellent!! It is worth the hour drive!!