Davin was of great assistance in getting my vehicle in quickly and getting diagnostic done and service completed, same day. Very satisfied.
10/21/2025
Louise P. VERIFIED CUSTOMER
Very happy with service. Conner is very professional and excellent at his job.
10/21/2025
Ruth A. VERIFIED CUSTOMER
Great service and professionalism! The best.
10/21/2025
Sharon F. VERIFIED CUSTOMER
Appreciated the help with the additional air leak problem and fixing same. Ty
10/21/2025
Michael H. VERIFIED CUSTOMER
Excellent service during a short period of time.
10/21/2025
Lisa H. VERIFIED CUSTOMER
Best service I’ve ever had
10/21/2025
Donald C. VERIFIED CUSTOMER
Staff is always friendly and helpful! Just great customer service! Thanks Much!
10/21/2025
Barbara G. VERIFIED CUSTOMER
Had an oil change and tires rotated. Took an hour. Car running and riding smoothly afterwards. Dwain was friendly and informative, I always request him as my service advisor.
10/21/2025
Andrea B. VERIFIED CUSTOMER
Very grateful you were able to get me scheduled the same day. Very friendly team.
10/21/2025
Grace C. VERIFIED CUSTOMER
Cale has been a great service rep. He keeps track of what my Honda needs and always finds a way to get my vehicle in when I call last minute
too. I trust his expertise.
10/21/2025
Michael A. VERIFIED CUSTOMER
Always a pleasure to work with Dwain.
10/20/2025
Richard V. VERIFIED CUSTOMER
Super fantastic
10/20/2025
Roger V. VERIFIED CUSTOMER
I just felt like he was trying to get as much money as he could out of me. He sells me a 300 dollar battery with a 100 month warranty. I’m just paying big money for a warranty I’ll never use. The car is 6 years old and I’ll probably not have the car for more than 2 years. Plus I won’t be able to transfer the warranty to the buyer when I sell. I probably should have went to Interstate battery and put it in myself. I would have saved a lot of money. This is my second Honda I bought from Sierra. Never had a complaint until now. I just felt like I got ripped off. I don’t need or want to pay for a 300 dollar with a 100 month warranty.
10/20/2025
Linda H. VERIFIED CUSTOMER
You are always the bestmThañk you!!!
10/20/2025
Brandy J. VERIFIED CUSTOMER
Dwain was very nice and the service was quick!
10/20/2025
Anne B. VERIFIED CUSTOMER
I really enjoy working with Dwaine!!!
10/20/2025
Priscilla J. VERIFIED CUSTOMER
Conner was very attentive to the needs of the services needed for my appointment - made sure it was handled in a professional and timely manner. The best! That’s it and that’s all!
Keep up the good work ????
10/20/2025
Thomas T. VERIFIED CUSTOMER
Thanks!
10/20/2025
Ronald S. VERIFIED CUSTOMER
Great
10/19/2025
John J. VERIFIED CUSTOMER
I am pleased that I can get flexible scheduling at Serra. It made it possible for me to get service in GR when I visit my family coming from Lansing.I prefer Serra.