Phil was great, from our first phone conversation to the final payment of the bill. Professional, detail-oriented, effective and efficient. I wish y’all would buy one of the Charleston,SC dealerships so I could experience excellent service during the 6 months each year I am in SC!
10/22/2025
Margaret K. VERIFIED CUSTOMER
Davin was helpful.Explained things well .He did not share his cookies however!
10/22/2025
Roland H. VERIFIED CUSTOMER
Always timely, complete well documented service done courteously. That is why I use your dealership. Thank you to Dwain and Kim in sales.
10/22/2025
Amando M. VERIFIED CUSTOMER
Excellent service I’m so happy to use Honda and Granville. I think you guys the best and West Michigan thank you so much for your service.
10/22/2025
Louise W. VERIFIED CUSTOMER
Labor costs are not itemized as to how long repair took and how that equaled total on invoice. Just one final amount was shown but not how it was calculated.
10/22/2025
Linda W. VERIFIED CUSTOMER
Duane always gives great service! Also great personality !
10/22/2025
Darlene H. VERIFIED CUSTOMER
Cale is always willing to answer any questions I have.
10/22/2025
Erica T. VERIFIED CUSTOMER
Conner was great to work with. He was able to get us in to take care of a recall on my son's car! He was very pleasant. You can tell he likes what he does just by the encounter(s) we had!
10/22/2025
Ryan B. VERIFIED CUSTOMER
Cale is the best
10/22/2025
Tyler W. VERIFIED CUSTOMER
Very kind and great service!
Thank you all very much for the help.
10/22/2025
Josh Z. VERIFIED CUSTOMER
Great communication.
10/22/2025
Vernon F. VERIFIED CUSTOMER
Very efficient, personal and knowledgeable, very pleased with dwain and his ability to service my car today
10/22/2025
David C. VERIFIED CUSTOMER
You guys are Awesome to work with. Conner is the BEST!
10/22/2025
Todd H. VERIFIED CUSTOMER
Dwaine is a great guy to work with and the service on my car is always top notch!
10/22/2025
Ron H. VERIFIED CUSTOMER
Friendly service
10/22/2025
Mary F. VERIFIED CUSTOMER
Phillip has always been,and stil
Very courteous, honest. I am very satisfied with
Serra Honda's service department.
10/22/2025
Stephen D. VERIFIED CUSTOMER
Dwain as always was very helpful and making sure that all my options for service were thoroughly explained. He also made sure that some extended warranty work was performed and properly handled with MAG.
10/22/2025
Denise U. VERIFIED CUSTOMER
Dwain is a gift to Serra Honda
Thanks Denise
10/22/2025
Vincent C. VERIFIED CUSTOMER
Seemed a bit expensive for a starter.
10/22/2025
Stephanie D. VERIFIED CUSTOMER
My experience was good, Although, I still have a light on my dashboard, I believe it is the tools light and i didn’t expect that after a $3k repair.