Search

Real Reviews from VERIFIED CUSTOMERS
Breeanna W. VERIFIED CUSTOMER
Phil was extremely helpful and responsive throughout the entire process. I’m very grateful for his help and everyone else included in the process of servicing my vehicle. Thank you for everything!
1/20/2024
Barbara D. VERIFIED CUSTOMER
Cam was very efficient, knowledgeable and kind!!!
1/20/2024
Allison H. VERIFIED CUSTOMER
Always very friendly and informative on service/maintenance needs.
1/20/2024
Judith H. VERIFIED CUSTOMER
Great service and hospitality!
1/20/2024
Shannon M. VERIFIED CUSTOMER
We brought our Ridgeline in for an oil change about 2 weeks after the "maintenance required soon" alert came on. It said oil life was at about 10% when my husband came in he was snarkily told he was there too early that oil changes were due at 6k miles. Also found out that the egr valve that was ordered back in August was in but we were never told. I have been dealing with a check engine light on and off for over 4 months. That also means no remote start most of the time. Between that fact and his attitude about the oil change I most likely will be driving from caledonia to Fox or Crown for the next service. Having a check engine light on a new vehicle was crap enough but thingshappen. I gave the dealership the benefit of the doubt and figured the part was on backorder or something and didn't want to pester about it. Being there today and knowing how long we have had the issue I was disappointed they didn't offer to try to squeeze us in to fix today. I will get to wait even longer dealing with this stupid check engine light unnecessarily. And had his attitude been better and not a jerk about the oil change it would have been completely different.
1/20/2024
Amanda B. VERIFIED CUSTOMER
Awesome service. I’ve had issues the last few times coming here, so it was nice to actually be taken care of and the services requested were actually completed.
1/20/2024
Scott K. VERIFIED CUSTOMER
Phil was accommodating and easy to work with.
1/20/2024
Deborah K. VERIFIED CUSTOMER
Great service!
1/20/2024
Kendra L. VERIFIED CUSTOMER
Everyone was so nice and helpful and that is rare in that industry. They were also timely and efficient, will go back if I have any more problems.
1/20/2024
Timothy K. VERIFIED CUSTOMER
Work was done quickly.. I was well informed of pricing, they got me in for service right away. They kept their promise of getting the work done in a day. And was provided a ride home and back. Great job,!
1/20/2024
Caroll H. VERIFIED CUSTOMER
Such good service and good communication. Would use them again Set
1/20/2024
James F. VERIFIED CUSTOMER
Service Department was Great!
1/20/2024
Daniel K. VERIFIED CUSTOMER
I was completely satisfied with Phil Price service. Why can’t the service department have on hand the fuel injectors if they know there is a problem with them.? I had to wait 6 weeks to get the part.
1/19/2024
Manuel A. VERIFIED CUSTOMER
Very professional and helpful. He called me a couple times to make sure everything was correct. The car was fixed
1/19/2024
Serita C. VERIFIED CUSTOMER
Good job
1/19/2024
Jeffrey F. VERIFIED CUSTOMER
Quick and very informative staff. Highly recommend
1/19/2024
Christine J. VERIFIED CUSTOMER
Both Cale and Dennis, my shuttle driver were fantastic. Friendly, helpful, and Dennis was perfectly on time picking me up from work.
1/19/2024
Jessica A. VERIFIED CUSTOMER
Super friendly and quick customer service, probably the best I've ever experienced there...from my customer service rep being ready and anticipating it was me as I drove in, to the speedy nature of which my appointment was complete. Super impressed with this last visit and we've been coming for years! Greg Haverdink is our salesperson and we will keep coming back to him for our future needs! He's great.
1/19/2024
Gina M. VERIFIED CUSTOMER
Always great service at Serra Honda!
1/19/2024
Kris F. VERIFIED CUSTOMER
Great service
1/19/2024