The recall on the fuel pump was not completed. We were told it was because the part for the hybrid is not yet available. Now we have to bring it back in the Spring for that work. It’s a nuisance to be without a vehicle a second time.
12/11/2024
Larry L. VERIFIED CUSTOMER
Excellent as always.
12/11/2024
Jason S. VERIFIED CUSTOMER
Thank you for taking care of my old Element.
12/11/2024
Michelle L. VERIFIED CUSTOMER
He did a great job of explaining all the details and what could expect moving forward
12/11/2024
Angela G. VERIFIED CUSTOMER
Everything went good. The car drives with out jerking like it did before service. Satisfied.
12/11/2024
Jennifer P. VERIFIED CUSTOMER
My boyfriend brought my car in for me for a 9 am appt for which he was on time. It took 2 hours to do something that should have been done in less than 15 minites. Very disappointed.
12/11/2024
Jerome M. VERIFIED CUSTOMER
Great service! Thank you
12/11/2024
Susan L. VERIFIED CUSTOMER
I’m always satisfied with the service my CRV receives. Phil is the best. He’s always so helpful.
12/11/2024
Curtis M. VERIFIED CUSTOMER
Cake was great at keeping me informed about the service on my Honda.
12/11/2024
Brian K. VERIFIED CUSTOMER
Thank you cam.good fast service
12/11/2024
Rose S. VERIFIED CUSTOMER
He is amazing! Best service advisor EVER!!!!!!
12/11/2024
Lynn V. VERIFIED CUSTOMER
All went very well.
12/11/2024
Mike G. VERIFIED CUSTOMER
We have worked with Cale for many years covering many Honda’s that we have purchased new. He has always been great to work with. He is helpful, polite, professional, and genuine. Everyone at Serra Honda has been great to work with over the years.
12/11/2024
Kathy J. VERIFIED CUSTOMER
Always get great service from Serra Honda!
12/10/2024
Kenneth H. VERIFIED CUSTOMER
Completely satisfied
12/10/2024
David B. VERIFIED CUSTOMER
Oil change was done in a timely matter and everyone was very nice
12/10/2024
Larry F. VERIFIED CUSTOMER
Phil did an outstanding job with my appointment. I especially like when he told me about what my next service appointment could be. I really like that approach. Well done Phil.
12/10/2024
Carrie M. VERIFIED CUSTOMER
It took way too long even after my service I waited almost an hour for my car to be pulled out for me.