Excellent and outstanding service. Came in for an unexpected service call and Cale assessed the problem, provided options and got the repair done. Always leave with a piece of mind.
1/23/2025
Ryan M. VERIFIED CUSTOMER
Dwain has helped me multiple times. He’s a great guy. No complaints. Keeps me informed and makes sure my stuff gets fixed right.
1/23/2025
Andrew B. VERIFIED CUSTOMER
Good service
1/23/2025
Julie C. VERIFIED CUSTOMER
Very courteous and kind car service driver. Thank you
1/22/2025
Gary J. VERIFIED CUSTOMER
All good
1/22/2025
Nancy S. VERIFIED CUSTOMER
Cam is pleasant and easy to work with. He is very detailed and always on task - good with people!
1/22/2025
Samantha L. VERIFIED CUSTOMER
Dwain is always awesome. He was 20 years ago and he still is now. Man, now I sound like an old lady. Do what you can to keep him around! I don't think I'd drive this far to see anyone else. <3
1/22/2025
Delicia M. VERIFIED CUSTOMER
I’m not really happy I was told bumper to bumper warranty would cover lights and electronics I bring my car in and guess what it’s not covered due to needing a recalibration and was told my car was probably hit in a parking lot with no damage to it sounded so silly. I was literally driving my car when all the lights came on and now I have to pay 340$ not impressed and will not be ever purchasing any type of warranty through Honda if I even buy another Honda.
1/22/2025
Dominque L. VERIFIED CUSTOMER
I want to come back in. My engine light is still blinking. Want to make sure everything got/gets acknowledged.
1/22/2025
Douglas S. VERIFIED CUSTOMER
Dwain is a real asset to your dealership. I trust him and know that he won't try to sell me a part or service unless it is truly in my best interest. We really like all of you!
1/22/2025
Barbara F. VERIFIED CUSTOMER
Dwain is always the best service advisor! The service at Serra is fantastic!
1/22/2025
Benjamin O. VERIFIED CUSTOMER
Had a great experience. Person on the phone was friendly and made me feel welcomed. Service was fast and effective. Will be coming back
1/21/2025
Mark . VERIFIED CUSTOMER
Camden was very efficient, clear on questions I had for future service, all while polite and courteous throughout my visit.
1/21/2025
Terry W. VERIFIED CUSTOMER
Thanks
1/21/2025
Ernest V. VERIFIED CUSTOMER
Dwain constantly exceeds my expectations
1/21/2025
Gregory W. VERIFIED CUSTOMER
Always professional, knowledgable and helpful.
1/21/2025
Stephen A. VERIFIED CUSTOMER
Cale Bemke is awesome! I can tell he loves his job and enjoys working at Serra. Do whatever you can to keep people like Cale. Make sure they keep pace with inflation and I’ll keep coming back! It’s a far too common problem in the service industry and turnover isn’t good for customers. Thank you! ???? This is the best dealership experience I have ever had, across all brands.