First Honda and everyone was very kind in spending time with me and explaining any questions I had.
11/24/2019
Allie O. VERIFIED CUSTOMER
Quick, reliable and friendly service every time!
11/23/2019
William J. VERIFIED CUSTOMER
Victoria was very helpful .
11/23/2019
John K. VERIFIED CUSTOMER
Fantastic thanks!
11/23/2019
Robert B. VERIFIED CUSTOMER
Great followup and communication
11/23/2019
Cynthia R. VERIFIED CUSTOMER
Tom was excellent !!! It was so nice to have a loaner car while my vehicle was serviced so I didn’t have to arrange for pick up at the shop. Tom was very helpful and went through all the servicing thoroughly. It was great to be able to pull right in and be greeted , and have my car pulled in for pick up on this very blustery cold day. Thanks so much - Tom and Honda.
11/23/2019
Kathleen M. VERIFIED CUSTOMER
Unfortunately this was one of the worst experience I have had with a dealership. There were a number of issues but the worst issue was letting some other customer drive off in my car.
11/22/2019
Glenn P. VERIFIED CUSTOMER
Honest, friendly, and efficient
11/22/2019
John A. VERIFIED CUSTOMER
Brian is always a pleasure to deal with...
11/22/2019
Judy D. VERIFIED CUSTOMER
Excellent
11/22/2019
Allison P. VERIFIED CUSTOMER
Superb!
11/22/2019
Daniel W. VERIFIED CUSTOMER
I’ve had better service there in the past but today everyone seemed miserable, nobody greeted me when I arrived. Very busy had to wait 10 minutes before acknowledged even though I had made an appointment. Advisor knew nothing about my online appointment even after giving her my name twice. Advisor walked by me while I was waiting with no updates on vehicle progress wouldn’t even look at me. An hour and a half turned into two hours. May not seem like a lot but when you have a toddler with you it is. Not sure why I bothered to make an appointment. Seating area was full no place to sit other than in show room.
11/22/2019
Carol I. VERIFIED CUSTOMER
Service was good , but I thought 2 hours for an oil change and tire rotation was a little too long. Especially when I had an appointment.
11/22/2019
Kate K. VERIFIED CUSTOMER
Brian always goes above and beyond to service my vehicle. He is great with follow up, and communicating any issues. Would highly recommend Brian and Saratoga Honda to anyone looking to get their vehicle serviced.
11/22/2019
Lori S. VERIFIED CUSTOMER
Fast and very professional!
11/21/2019
Patrick K. VERIFIED CUSTOMER
Good service, good waiting facilities
11/21/2019
Andrew B. VERIFIED CUSTOMER
Above and beyond. This is why I always service my Honda at Saratoga Honda.
11/21/2019
Christopher W. VERIFIED CUSTOMER
Melissa was very nice
11/21/2019
Carol B. VERIFIED CUSTOMER
Everyone was polite and friendly. Service was completed in time stated. Both things were fixed
11/21/2019
Philip C. VERIFIED CUSTOMER
Given the load of responsibilities as Service Manager, Nick was extremely attentive to my needs in connection with my vehicle purchased from SARATOGA HONDA. Nick and his crew were able to resolve an oil leak problem that would also help others in the future with the same or similar issue. Also, the turn around time was an impressive same day service from time of reporting; of which was after lunch. FIVE STARS ????????????????????