Ivan … top notch .. very respectful and trustworthy.
9/18/2021
VERA M. VERIFIED CUSTOMER
Eric answered all my questions. He is very polite. He kept me informed about the job.
9/18/2021
Bria N. VERIFIED CUSTOMER
Thanks for great customer service.
9/18/2021
Faviola R. VERIFIED CUSTOMER
Tony made my overall experience quick and simple. Thanks Tony!!!
9/18/2021
Heather R. VERIFIED CUSTOMER
Ivann was super helpful and accommodating. I’ll definitely be coming back to see him!
9/18/2021
Susan J. VERIFIED CUSTOMER
The service at Nissan it’s always exceptional.
9/18/2021
Hilario R. VERIFIED CUSTOMER
Great service! Every detail was thoroughly explained! Thank you!
9/18/2021
Juan G. VERIFIED CUSTOMER
Ivan provided Excellent service
9/18/2021
FRANCISCO G. VERIFIED CUSTOMER
To Whom It May Concern;
Every once in a while we are face with up and downs and with good days and bad days. Most of the time, we find bad customer service and it’s very hard to find honest and good people and customer service, period. Last week, I encountered such a excellent customer service that almost left me speechless. I went home and told my wife that I found a young SERVICE ADVISOR by the name of “Jacob Vargas”. It was such a great experience that I think Nissan needs to know that they have such a professional person working for them. Thank you Nissan for given us the opportunity to meet Mr. Vargas to serve all of us customers of Nissan. It’s a great honor to meet such a pleasant person with such a professionalism, second to none. I wish the best to Mr. Vargas and I know that one day he will do great things. Congratulations to Mr. Vargas and Nissan for such a great customer service experience. I will always be patronizing your brand and dealership, at Cerritos.
Respectfully,
FRANCISCO G
9/17/2021
Jacqueline B. VERIFIED CUSTOMER
Jacob was professional and every day courteous in regards to conversation. This can mean all the difference when looking ahead to having to wait on servicing your vehicle!
9/17/2021
Olga C. VERIFIED CUSTOMER
Terrible servicio poniendo excusas para no arriesgar el carro
9/17/2021
Marlene G. VERIFIED CUSTOMER
Was very happy with the customer service that I received.
9/17/2021
REGINA B. VERIFIED CUSTOMER
Service Technician, Tony Fears is the BEST! Always professional, kind, knowledgeable and respectful.
9/17/2021
FRANCISCO R. VERIFIED CUSTOMER
El servicio fue por cambio de aceite…
Se le encendieron las luces de chek engine y algunas más .
No dieron otra cita el día de de ayer, solo le cambiaron la batería y las luces se volvieron a encender…
Ahora tengo que dedicar otro día para servicio y solicitar una nueva cita…
Espero que en este próximo servicio salga bien…
9/17/2021
Roslyn H. VERIFIED CUSTOMER
Very courteous and professional. A pleasure to work with.
9/17/2021
ESTHER R. VERIFIED CUSTOMER
The service guy tried to charge me for fixing my car. When my car is 5 months old under warranty. Waited 3 hrs to put a small latch on for gas door.
9/17/2021
Elizabeth T. VERIFIED CUSTOMER
Tony always takes excellent care of me. He’s the only one that I will work with!