Kenneth is a rock star head and shoulders above the rest at Cerritos Nissan. Someone left my grill completely loose at the top and my license plate was noticeably bent. If you want an earful please ask me about my sales experience with Miguel, complete fiasco beyond belief. He should be fires and black listed from Nissan at the corporate level.
9/13/2018
Evelyn A. VERIFIED CUSTOMER
Jonathan Ortiz gave amazing customer service , from the moment I arrived until I left. He’s highly pleasant and professional! For any future car service that I get at Cerritos Nissan, I will for sure request his help again! Great guy and employee!
9/13/2018
Margaret L. VERIFIED CUSTOMER
Jonathan was very courteous and kind and he explained the things that were needed for future service.
9/13/2018
Henry F. VERIFIED CUSTOMER
Advisor trying to sell something it was performed the previous visit ...
This time not happy at all with the service ...
Thanks
9/12/2018
Gerardo L. VERIFIED CUSTOMER
Really good custome service
9/12/2018
Garry N. VERIFIED CUSTOMER
Tony Fears once again treated me with professionalism and respect. Thank you!
9/12/2018
Christopher B. VERIFIED CUSTOMER
Outstanding
9/12/2018
Michelle S. VERIFIED CUSTOMER
ERIC ADAMSON IS TRULY AMAZING, HIS CUSTOMERS SERVICE IS FANTASTIC!!!
9/11/2018
VIRGINIA P. VERIFIED CUSTOMER
Picked up my Maxima today at around 5pm after MIL & VDC lights came on this morning. Car felt like it was stalling and motor was loud. Was told the Electronic Computer Module needed re-programming. It’s 9:30pm and the MIL & VDC lights are back on. Car stalling and loss of power. I have to once again lose time from work to take car in. Not very happy at the moment.
9/11/2018
SHANIECE S. VERIFIED CUSTOMER
Luis was very helpful & had amazing customer service from the time I pulled into the service driveway until the moment I drove off I felt like I was in good hands & knew my car would be ready to drive in no time!
9/11/2018
Martha A. VERIFIED CUSTOMER
Fast and reliable service
9/11/2018
Gayeann D. VERIFIED CUSTOMER
Eric was great
9/11/2018
Denise R. VERIFIED CUSTOMER
Kind, professional, and thorough.. thank you, Eric!
My least favorite part of the experience was the annoying salesman who was haggling every person in the waiting area. That’s tacky, and if it happens again I will consider going somewhere else to get my car serviced. I’m sure I wasn’t the only person there who felt this way.
9/11/2018
Tania V. VERIFIED CUSTOMER
Joshua Hidalgo is very dedicated.
9/10/2018
Patricia S. VERIFIED CUSTOMER
Eric and the rest of the staff at Cerritos Nissan are always courteous and professional.
9/10/2018
RONALD H. VERIFIED CUSTOMER
Eric sure did go the extra miles today checking out our Catalytic Converter.
I will have additional comments on our next step once we receive your survey,
Customer waiting area was great and very comfortable and also your complimentary water, coffee along with pastries and peanut items.
Thanks, Ron
9/9/2018
Gabor F. VERIFIED CUSTOMER
Excellent Service!!!
9/9/2018
Nora T. VERIFIED CUSTOMER
Ken has fantastic customer service, I love when he takes care of my car