Very Professional and attentive to the needs of my vehicle
10/12/2021
Elizabeth R. VERIFIED CUSTOMER
Jacob was really helpful. Overall great customer service.
10/12/2021
Yancy E. VERIFIED CUSTOMER
Always a pleasure seeing Jaime. He checks in regularly and gets me out around the time promised. Car feels great!
10/12/2021
Jose V. VERIFIED CUSTOMER
Very professional and attentive, thank you Ivann!
10/12/2021
Steven S. VERIFIED CUSTOMER
Carlos was very courteous and professional. I will definitely refer family and friends to ask for him in the future.
10/12/2021
Oralia G. VERIFIED CUSTOMER
Jacob is a very very nice guy.
People answering phones and the ones who welcome you are a total disaster
I was trying to get ahold of Jacob on Saturday for more than an hour, they put me in hold before greeting me, that was so rude and unnecessary, if they were having issues why didn’t tell the customers! I would understand but things escalate and I get so frustrated! My car wasn’t ready because they order the wrong part and that makes me so so unsatisfied. Again that wasn’t Jacob fault. Never ever taking my car with you guys. Hope someone of the team contacts me!
10/12/2021
Tania D. VERIFIED CUSTOMER
Jaime listened to my concerns and was able to have his team locate the problem and get it fixed. Thank you guys for all your help in getting my car Family driving safe! It’s much appreciated.
10/12/2021
Rebecca G. VERIFIED CUSTOMER
Service was awesome as usual. Thank you.
10/10/2021
Erwin D. VERIFIED CUSTOMER
Jacob continues the 9 year streak of excellent service I’ve enjoyed from Nissan Cerritos. Courteous, prompt, clear, and very professional. Thanks again!
10/10/2021
Abel R. VERIFIED CUSTOMER
He is very kind and professional
10/9/2021
Alejandra M. VERIFIED CUSTOMER
Jacob was a big help! And very charming
10/9/2021
Jill C. VERIFIED CUSTOMER
EXCELLENT CUSTOMER SERVICE!!!
10/9/2021
Sue C. VERIFIED CUSTOMER
Best customer service from Tony. Super friendly and explained everything in detail.
10/9/2021
Victor Pastor. VERIFIED CUSTOMER
I went to do the 5k mileage for my car and they only gave me 3,849
10/8/2021
Juan A. VERIFIED CUSTOMER
My car wasn’t turning on and right the next day I’m having the same issue again . Called service department and everyone is busy and didn’t take my call
10/8/2021
Maria M. VERIFIED CUSTOMER
Very professional. Explained everything. All work completed to our satisfaction.
10/8/2021
Raul R. VERIFIED CUSTOMER
Great service nice professional
10/8/2021
Henry Z. VERIFIED CUSTOMER
Excellent customer service
10/8/2021
Maria O. VERIFIED CUSTOMER
He is wonderful person he covered all bases thank you so much for your help
10/8/2021
Gerold M. VERIFIED CUSTOMER
Very nice,a great employee to have at your service department