Jaime was super professional. I would love for him to be my service guy every time I visit Cerritos ?
10/24/2021
Terri E. VERIFIED CUSTOMER
Jacob Vargas greeted me a smile and a professional hello. Jacobs service was exceeded my expectations.
10/24/2021
Norihiro H. VERIFIED CUSTOMER
very quick and easy!
10/24/2021
Evelyn T. VERIFIED CUSTOMER
It’s always a pleasure to come to Cerritos Nissan and see friendly faces!
10/24/2021
Elizabeth T. VERIFIED CUSTOMER
Jaime took excellent care of me. Great job!
10/23/2021
Gloria B. VERIFIED CUSTOMER
Ivan was very professional he has great customer service and I was very satisfied but the service provided for me
10/23/2021
Stephanie C. VERIFIED CUSTOMER
I left and went to another location and got full synthetic oil, tire rotation and a car was for $29.99. You charge too much!
10/23/2021
Jennifer G. VERIFIED CUSTOMER
Ivann was a great Advisor. He kept me informed of the status of my vehicle at all times and even brought a recall to my attention! Thank you Cerritos Nissan!
10/22/2021
Rene R. VERIFIED CUSTOMER
The service was terrible. My first appointment that was last week they told my husband to come back later because they had to eat lunch. So I rescheduled. When I first called all I said was I received information that cerritos was doin a recall the lady that set my appointment said it's called a "transition recall campaign" I have the letter for proof. I went to my appointment I showed Jacob the email and 3 times we went back in fourth he kept saying that the info was wrong and their only fixing the module so I left out . Then he says I can't take u home I said I was told I would actually have a loaner call he said no I can get u a Uber and only a uber and if it's not in 10 miles he can't take me so he checkes and it was 7 miles. They called me after two hours once they claimed to b finished my husband asked if they can put transmission fluid and they said no because the mileage was too high . Once we can to get the car the service time that went get my car was laughin at my husband n i n making because we were unable how we were being treated . Jacob didn't explain much told us we were wrong and the job was minor and if we needed oil we will need a $195 deposit
10/22/2021
Jacqueline O. VERIFIED CUSTOMER
Eric Adamson has exceptional customer service.
10/22/2021
Veronica M. VERIFIED CUSTOMER
Excellent service
10/22/2021
DEAN P. VERIFIED CUSTOMER
Tony did a good job getting my vehicle serviced in a timely manner. He also explained recommended future service to me for my vehicle to keep it running properly.
10/22/2021
ELVA V. VERIFIED CUSTOMER
Gracias Sr.Jaime Nava por sus atenciones.
10/22/2021
Ray Daniel. VERIFIED CUSTOMER
Pretty helpful and nice guy
10/22/2021
Dante C. VERIFIED CUSTOMER
Kept me updated while waiting. The service was done sooner than expected.
10/21/2021
Hector A. VERIFIED CUSTOMER
Very happy with the service and Brian was very helpful .. Thank you …
10/21/2021
Jose L. VERIFIED CUSTOMER
You did a very good job with repairing our mirror and the service was great. Thank you very much Jacob.
10/21/2021
Maria M. VERIFIED CUSTOMER
Excelente atención al cliente y muy buen servicio a mi carro muchas gracias por sus atenciones
10/21/2021
Kimberly S. VERIFIED CUSTOMER
Eric Adamson was exceptional in providing information about my Nissan.