Eric has always been very professional, friendly, knowledgeable and efficient.
12/1/2019
Deborah W. VERIFIED CUSTOMER
I hadn’t been in for service for several years and knew the vehicle would need a top-to-bottom review. Tony made sure every noise, every concern was addressed and kept me fully informed of exactly what should be done vs. what could be postponed. I knew exactly what the costs were going to be. I chose to have everything done, to get the Murano in shape for a few more years, but also because I trusted Tony. You now have a very loyal customer and Tony has another fan!
12/1/2019
Jesse G. VERIFIED CUSTOMER
My vehicle was kept at your location for about 7 hours after I was given a 2 hour ET. My problem wasn't resolved and I had to keep calling the advisor aggressively to find out nothing could be done.
11/30/2019
Kathy G. VERIFIED CUSTOMER
great as normal
11/30/2019
Aileen G. VERIFIED CUSTOMER
The car needs to perform to the outmost. However, the worker don't have th right to demand and/or force a customer to use a
Synthetic Oil nor purchase the 30,000 miles
He has a Poor listening skill (talkative).
Social media does offer a lot of beneficial information and insights of almost everything that we need to know.
Our society still have problems with women. They think they can just push us around because we don't know about cars or etc...At the end of the day it's my car.
Thank you for hearing me out.
Aileen G
11/30/2019
IRENE M. VERIFIED CUSTOMER
Eric welcomed... took notes on what I needed to have done on my car...kept updating me on the progress...
11/30/2019
Michele A. VERIFIED CUSTOMER
Carlos Fuentes is awesome.. I would always request and refer him..he is very professional and kind. He called when he said he would and did all he could to help me with questions I had. He is the Beat!!
Thank you,
Michele A
11/30/2019
KAREN F. VERIFIED CUSTOMER
Excellent, excellent customer service and communication. Would definitely use Cerritos Nissan again. Thank you for a positive experience.
11/30/2019
Yolanda G. VERIFIED CUSTOMER
I trust in Eric A to take care of my car! He is very knowledgeable and professional. He is truly exceptional!!
11/30/2019
Navie P. VERIFIED CUSTOMER
Thank you for your service, I am happy
11/30/2019
HUBERTO T. VERIFIED CUSTOMER
Bad service did not solve the problem
11/30/2019
John E. VERIFIED CUSTOMER
Eric did a great job keeping me informed of the work being done on my Sentra.
I am very pleased with my experience at Cerritos Nissan.Well done!!
11/30/2019
Pamela B. VERIFIED CUSTOMER
I don’t have a whole lot to say, thank you for serving my vehicle.. Cerritos Nissan is the best..
11/30/2019
Michael C. VERIFIED CUSTOMER
Brian is a excellent service manager and he did a very good job took real good care of me
11/30/2019
Thelma S. VERIFIED CUSTOMER
Brian was very nice, helpful & completed on my car!
11/30/2019
SUSAN C. VERIFIED CUSTOMER
Eric was a true professional. Outstanding Service
11/30/2019
Garry N. VERIFIED CUSTOMER
Appreciated Eric's professionalism and for making our service experience a positive one today.