very nice and helpful, great customer service! made the process super quick and easy
11/24/2019
Khanny M. VERIFIED CUSTOMER
Thank you
11/23/2019
Perla M. VERIFIED CUSTOMER
Words cannot express how greatul I am. I am pleased to say that Erik has provided the best customer service I have ever experienced. He went above and beyond to show customer satisfaction. My truck was in serious need of work. Erik made sure I had transports for the days my truck was not available and worked with my warrentees to help cover all the costs of much needed work.
This is the first time I have experienced such outstanding customer service.
Thank you Erik. You made my holidays and created a loyal customer.
11/23/2019
LINDA K. VERIFIED CUSTOMER
never ever again! I was taken advantage of.
11/23/2019
Eduardo O. VERIFIED CUSTOMER
I’m happy with the service and everyone is helpful thank you all so much
11/23/2019
**** J. VERIFIED CUSTOMER
Ken took care of me from the moment I walked in the Service Dept. He was very professional and exemplary customer service.
11/23/2019
Abel P. VERIFIED CUSTOMER
Ken took good care of us despite bad news about the issue with car it was handled he did his job well.
11/23/2019
Caryl A. VERIFIED CUSTOMER
Tony always provides exceptional, professional customer service!
11/23/2019
Karen E. VERIFIED CUSTOMER
Victor was very nice, polite, and helpful. I usually arrive knowing that it’s going to be a wait and I’m ok with it but this time was different as I needed to pick up my daughter from practice and I was kinda In a time crunch. I mentioned this to him and asked how long it would be, he explained that normally it is and hour to an hour and half wait but that he would see what he could do to help me and he sure did deliver. Just as he notified me that my car was done my daughter was calling me to let me know that practice was over so I was able to pick her up, wow was I relieved and very grateful. Also, while I was waiting he was able to provide me with a list of prices for tires that was perfect to bring home to my husband to look over. I must say I was very satisfied with my experience and service today. These are the things that make me want to continue to get my service done here.
11/23/2019
AGUSTIN T. VERIFIED CUSTOMER
It was a really pleasant experience my visit to the dealer. Everyone that I talk to was very professional and knowledgeable. I am really satisfied with the service.
11/23/2019
Shirley F. VERIFIED CUSTOMER
Kenneth was awesome. I will definitely be back. Thanks again
11/23/2019
HSIAOPING L. VERIFIED CUSTOMER
my card got scratch on front fender during this service. Service manaer is verifying the cause and i really hope Nissan comes out a good respond on this to get my car fixed.
11/23/2019
Rosalva A. VERIFIED CUSTOMER
It was quick and simple
11/23/2019
BRITTNEY P. VERIFIED CUSTOMER
Today has been by far the worse service I have had when dealing with the service center. My appointment was for 8 am but I was able to bring in my vehicle earlier which I was able to leave for service. I spoke to Kenneth and we went over what my vehicle needed and what I also wanted checked out. Over 4 hrs later and me trying to get an update in regards to my car I was finally told that Kenneth would check with the technician to see what he saw as far as my request. The total lack of communication and truly unlike Nissan service has left a poor taste in my mouth. My normal rep is johnathan but he was off today and I feel like next time I will just wait for him to be available of schedual for a day he will be in.
11/23/2019
Mary H. VERIFIED CUSTOMER
Great service
11/23/2019
Ana A. VERIFIED CUSTOMER
Jonathan did a great job and was nice and answered all my questions. His Spanish speaking skills helped me as well.
11/22/2019
Sergio C. VERIFIED CUSTOMER
Yes everything went great how I spent
11/22/2019
Esequieldaniel M. VERIFIED CUSTOMER
Jaime always does a great job making me feel comfortable & alerting me every step of the way . He is definitely the reason I keep coming back!