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Real Reviews from VERIFIED CUSTOMERS
Jose J. VERIFIED CUSTOMER
Great service!
6/27/2020
Arturo V. VERIFIED CUSTOMER
Very helpful with everything that's why I only mKe my appointment with him Brian his awesome.
6/27/2020
ANTHONY B. VERIFIED CUSTOMER
Carlos was great Very professional & helpful
6/26/2020
SOPANY R. VERIFIED CUSTOMER
Tony has been such a great help and he makes me feel comfortable with everything.
6/26/2020
ANA Q. VERIFIED CUSTOMER
Jacob was great!
6/26/2020
Joan H. VERIFIED CUSTOMER
Friendly, honest & well informed- Tony shared important facts concerning the issue I had with my car- appreciated his service knowledge and customer service- thx JH/
6/26/2020
Petra G. VERIFIED CUSTOMER
Jaime is a very nice person, I liked the service .
6/26/2020
JACQUELINE Q. VERIFIED CUSTOMER
Jacob was excellent. He was friendly, considerate and helpful. We were surprised and happy that our car was ready in a third of the time we had expected.
6/26/2020
KAREN E. VERIFIED CUSTOMER
He was the best. He took care of everything and explained everything to me step by step. He deserves a raise!
6/26/2020
GERARD G. VERIFIED CUSTOMER
Keep up the excellent work!
6/26/2020
ANITA N. VERIFIED CUSTOMER
Mr. Jacob Vargas was helpful and listen to what i wanted done to my car. I received my car at the exact time he stated. I was very pleased.
6/26/2020
Adrian L. VERIFIED CUSTOMER
The car wash I supposedly got, was beyond subpar.
6/26/2020
Jose M. VERIFIED CUSTOMER
excellent customer service
6/26/2020
Brandon M. VERIFIED CUSTOMER
Jonathan Was a great and very communicative when it came to things wrong with my car. I will fersure be back for service because of him
6/26/2020
Denise N. VERIFIED CUSTOMER
He was very nice and professional
6/26/2020
DEBORAH O. VERIFIED CUSTOMER
Very professional, friendly, no pressure.
6/26/2020
Alfredo L. VERIFIED CUSTOMER
Great help from Jonathan. No pressure at all and helped me with getting my car looked at. Will be going back when I save up some more money for the work my car needs.
6/26/2020
Tracie N. VERIFIED CUSTOMER
Excellent????
6/26/2020
John R. VERIFIED CUSTOMER
Good job
6/26/2020
Virter J. VERIFIED CUSTOMER
I paid for a Loaner vehicle thinking I was getting a rental , even though the paperwork said rental “ picked up 7:16 AM on June 25 return by 7:16 AM June 26 “ I actually had 2 vehicles being serviced by Nissan (one at Duarte Nissan, the other at your facility , Cerritos Nissan). When I picked up my Rogue a few hours later, I was told I had to turn in my rental car OR you keep my Rogue and I keep the rental for the duration for the agreement. Wait. What?? Of course all this after filling up the gas tank so I could run a few more errands to make sure I didn’t have to stop in the morning when I returned the vehicle. Sure, you refunded me $20 but I actually paid $38 for a LOANER!! Your paperwork and your practices are intentionally misleading. This was my first time and last time at Cerritos Nissan. Your work ethics and customer service **** as well as your pride of business. Disgusting. Cerritos Nissan could have eaten the $38 as it was Your fault. I canceled my Enterprise reservations but I had to go back and rent a car and pay another $30. So thank you. “Another Unhappy Nissan Customer”
6/26/2020