Fabulous give him a 10 or more if posible 100 precent
7/1/2020
Asuncion C. VERIFIED CUSTOMER
Professional & personable!
7/1/2020
Juliet D. VERIFIED CUSTOMER
Eric is absolutely phenomenal! He communicates with us every step of the way.
7/1/2020
David V. VERIFIED CUSTOMER
Always a great experience
6/30/2020
Matteo R. VERIFIED CUSTOMER
He was perfect
6/30/2020
Katie B. VERIFIED CUSTOMER
My door was broken upon picking it up from your facility. Instead of taking responsibility of the damage I was mislead and lied to about said damages. I’m still in the process of contacting a supervisor or possibly corporate to have this issue resolved. Also while paying for my service it was $20 more than what I was advised it would cost when I agreed to the service and also I was doubled charged ( the double charge I will wait a few days to see if they both post since at the moment it says pending). At the time when I was paying it was not a great concern and if my card was double charged it can be and easily fixed. However when you add this to horrendous way my broken door has been handled this is now just insult to injury. If you/anyone would like to contact me further about my experience that is more than welcome, but to be honest I would only have negative things to say.
6/30/2020
JORGE A. VERIFIED CUSTOMER
Carlos fue un exelente representante muy bun trabajo
6/30/2020
Silvia O. VERIFIED CUSTOMER
Todo muy buen thanks
6/30/2020
Vinh S. VERIFIED CUSTOMER
It took 5 hours to change tire and oil
6/30/2020
Erin K. VERIFIED CUSTOMER
Carlos was very courteous and friendly. Made sure I knew what was going on with my car at all times
6/30/2020
Daniel M. VERIFIED CUSTOMER
Eric it’s always great.
Beat guy Cerritos Nissan have.
6/30/2020
Joanna T. VERIFIED CUSTOMER
Great service provided by Eric
6/30/2020
ALEJANDRA M. VERIFIED CUSTOMER
Víctor Silva has been the primary contact for all of my vehicle services. Absolutely fantastic customer service each time. Very clear explanations and attentive to making sure all concerns are addressed. I have needed my car serviced several times within the first year of purchase; although I am frustrated with the amount of times I have had to come in due to manufacturer issues, I am pleased with customer service I have received. You have a great member on your team!
6/30/2020
Trina G. VERIFIED CUSTOMER
He is the most respectful, nicest gentlemen ever thank u for your wonderful customer service!
6/30/2020
Angela M. VERIFIED CUSTOMER
Excellent service.
6/30/2020
Jennae C. VERIFIED CUSTOMER
Thank you so much! Everything was great!
6/30/2020
Jose G. VERIFIED CUSTOMER
Okay
6/29/2020
Laura M. VERIFIED CUSTOMER
It was done early and super clean. Victor was awesome!!
6/29/2020
ARACELI O. VERIFIED CUSTOMER
I was never explained any results from my car inspection only after I ask she she said everything is good before I've always been explained about all inspection on vehicles and plus my rear wiper blade was broken off my car I was given the keys without explanation I just happened to check my car my self that's very bad service that never happened to me before there at Nissan ????
6/29/2020
Susan J. VERIFIED CUSTOMER
I was very pleased with the precautions that were taken for Covid virus. Everyone was wearing masks and Eric was exceptional as always.