My appointment was at 7:00am I arrived at 6:50am and the staff didn’t get released from a speech until 7:30am. The service lot area filled up with customers patiently awaiting what appeared to be a service department manager’s speech to his staff to finish. I’m sure the service manager had important things to cover with his staff but that shouldn’t be at the cost of the customers time who arrived on time to their service appointment.
3/14/2021
Mario A. VERIFIED CUSTOMER
Disappointed. When I received my car back after the service was completed and as I drove home there was a thumping noise on the wheel driver side I thought it was a flat tire or something. But as I inspected the tire I noticed that the bolts were all loose luckily I was not in an accident or something.
3/14/2021
Elizabeth L. VERIFIED CUSTOMER
I have no complaints...I was very happy with the service and I will continue to bring my car if needed....I have no complaints..Keep up the good work...I am Liz Lomeli and I am very happy with the work I got from my Nissan Altima..Keep up the good job..Be Safe..
3/14/2021
Connie T. VERIFIED CUSTOMER
Ivan was very nice & helpful . Good manners
3/14/2021
Grant M. VERIFIED CUSTOMER
Tony is always very helpful. He asks questions and listen to your comments. He also recommends when work is needed.
3/14/2021
Philip K. VERIFIED CUSTOMER
Tony, Thanks for excellent service as always!
3/14/2021
Kathy M. VERIFIED CUSTOMER
Tony always treats us well and does the little things that mean a lot. Great employee.
3/14/2021
Rebecca A. VERIFIED CUSTOMER
Excellent service & speedy thank u
3/14/2021
JOSE A. VERIFIED CUSTOMER
They helped us every good with my car thank you
3/14/2021
Marthafatima G. VERIFIED CUSTOMER
He was very friendly!
3/13/2021
Raul F. VERIFIED CUSTOMER
I would like to thank Cerritos Nissan for such great Service Advisors like Eric Adamson. He is always very respectful, hardworking and committed in making sure my vehicle remains well maintained by Cerritos Nissan. Each time I visit, Eric offers professional advise and car tips which I appreciate immensely.
Thank you!
3/13/2021
Sal C. VERIFIED CUSTOMER
Thank you for your services.
3/13/2021
Jorge R. VERIFIED CUSTOMER
Excellent service from Victor
3/13/2021
RUDY N. VERIFIED CUSTOMER
Mr. Adamson provided excellent service.
3/13/2021
Carmen L. VERIFIED CUSTOMER
Paloma was excellent to work with & she explained everything in detail. Thank you so very much Paloma
Sincerely,
Carmen L
3/13/2021
Nuena G. VERIFIED CUSTOMER
Great job from your staff especially jaime He is always on top with my car needs went it comes with safety . He is a honest person went it come with recommendation and advice with repair . Thank you !!!
3/13/2021
Alfred I. VERIFIED CUSTOMER
They said that a part was already broken but I know for sure it wasn’t
3/13/2021
DAMIAN D. VERIFIED CUSTOMER
As always, Carlos does an exceptional job
3/13/2021
ANGELA N. VERIFIED CUSTOMER
His customer service was exceptional, He was very thorough and explained everything. I wish there were more reps there like him.
3/13/2021
Anita W. VERIFIED CUSTOMER
Brian was very helpful and informative. Very courteous and friendly.