Ivan Arreola was such a great help. He walked me through everything. Very nice gentleman.
3/19/2021
Shawn S. VERIFIED CUSTOMER
I was very happy with my experience today. Jacob was informative about vehicle needs and current status. He provided exemplary customer service.
3/19/2021
Orlando L. VERIFIED CUSTOMER
Thank you for the service
3/19/2021
Alfred G. VERIFIED CUSTOMER
Tony fears delivers excellent service. And got my vehicle back on time, clean, ready to go
3/19/2021
Jacquese M. VERIFIED CUSTOMER
I lost car keys. I towed my car in so the new keys could be programmed.
I called Nissan to let them know. Eric called me right back. I told him I
needed car back same day. He made it happen. He had new keys programmed.
I got my car back same day. I appreciate his professionalism and he’s nice to work with.
3/18/2021
ABELINO B. VERIFIED CUSTOMER
Very happy
3/18/2021
Reyna S. VERIFIED CUSTOMER
We love Ivan, he is great!
3/18/2021
LORI W. VERIFIED CUSTOMER
The gentleman was nice and sweet... he is truly a people person
3/18/2021
Melanie C. VERIFIED CUSTOMER
The diagnostic test and the delay in identifying and then repairing my vehicle was way too long. This has been my second repair on my car. I was not pleased with either process. The first repair resulting in having to have a second repair due to the first one not solving the problem. I now have been without the car for over 2 weeks and still no answer was given to me on what exactly was wrong. I am a senior citizen with a disabled child, and the process was very taxing on us both. I attempted to get in touch with the service department manager, no call was ever returned. No attempt to contact me by him. Poor customer service and this has not been the first time with this dealership.
3/18/2021
DAVID W. VERIFIED CUSTOMER
Service was done quicker than estimated and easily handled.
3/18/2021
Deandra B. VERIFIED CUSTOMER
None, thank you
3/18/2021
Ruth F. VERIFIED CUSTOMER
Nice service ????
3/18/2021
Alyssa L. VERIFIED CUSTOMER
He was very kind and extremely informative regarding all my concerns!
3/18/2021
Arlene R. VERIFIED CUSTOMER
Got in and out on a timely manner. Eric explained the services I needed in full detail and helped me look at my options.
3/17/2021
George H. VERIFIED CUSTOMER
I am very happy with my service and with Jaime he’s a very professional so I go back anytime thank you Nissan of Cerritos . George Hernandez
3/17/2021
Ruth T. VERIFIED CUSTOMER
Great job! Eric a amazing guy always helps!
3/17/2021
Amanda A. VERIFIED CUSTOMER
Carols went above and beyond to help out my aunt and I today. Will definitely return for future services!
3/17/2021
Denisse V. VERIFIED CUSTOMER
Tony was very helpful and kept me updated at all times.. great customer service.