Technician told me my filters and transmision fluid were bad when I just had them changed 2 weeks ago. This made me not believe in Auffenberg anymore. The repair cost are unreal. I have been a loyal customer however this experience has influenced me to never buy a
Another Kia. Every time I leave the service department there is something that magically breaks soon after I feel tho is not a coincidence. Several recalls have been made on the Sorento which really aided in my decision to never buy another Kia.
11/4/2018
Gregory L. VERIFIED CUSTOMER
Quick service. Courteous service personnel.
11/3/2018
Vicki K. VERIFIED CUSTOMER
Josh was exceptional. Great service advisor.
11/3/2018
Tiffany B. VERIFIED CUSTOMER
First appointment that I didn’t feel like I was harassed to do extra things to my car but I had read the service manual in the car this time before my appointment so I knew the recommendations ahead of time.
11/3/2018
Stephanie J. VERIFIED CUSTOMER
I was VERY SATISFIED WITH
MY SERVICE.THANK YOU SO
VERY MUCH.
11/2/2018
Walter E. VERIFIED CUSTOMER
Everything was properly done and the service personnel were very helpful.
11/2/2018
LAFAYETTE C. VERIFIED CUSTOMER
I have always received good service.
11/2/2018
NICKI B. VERIFIED CUSTOMER
Awesome Service Department!
11/2/2018
CHRIS K. VERIFIED CUSTOMER
Always love to check in for my auto needs.
11/1/2018
LIARA O. VERIFIED CUSTOMER
I was so happy with the service for my vehicle.
11/1/2018
ALYSSA W. VERIFIED CUSTOMER
The guy that helped me for my entire visit was very nice and helpful.
11/1/2018
Larry M. VERIFIED CUSTOMER
Great group of courteous guys that treat you professionally.
10/31/2018
MARY D. VERIFIED CUSTOMER
A super job from the second I walked into the service. Dept. Joe is an excellent employee. Thank you.
Mary Frances Daylor
10/31/2018
Rodney B. VERIFIED CUSTOMER
Josh is very polite and helpful.
10/31/2018
Linda D. VERIFIED CUSTOMER
Good service today oil change tire rotation washed my car to !!
10/31/2018
JAMES M. VERIFIED CUSTOMER
We were completely satisfied. Kenny Ladd was our service advisor. He went over everything with me & made sure I understood . He is so kind & friendly. Ask if he could do anything else for me while I waited.
10/30/2018
Sherry R. VERIFIED CUSTOMER
I just love the service dept.
10/30/2018
David W. VERIFIED CUSTOMER
My appointment was Saturday at 12:30. I spoke to the attendant working and I told him I had a complimentary coupon for a car wash. His response was that they won’t have time to do it. In my mind it doesn’t say the coupon has to be used at a certain time . I just said, well that isn’t nice. He then said well we close at 1:00 but I’ll tell them to wash it. He told me they close at 1:00several times. He said be back before 1:00 to get your car. I was there before 1:00. I didn’t get my car back until about 1:15 or so. I cash out and he said the parts department forgot to charge me for parts. just made me think that everyone was in a hurry to get out of there by 1:00. Anyway I left and the car wash? Yeah, it was washed somewhat and they left some greasy fingers get tips on the hood. I guess that was my proof that the hood was raised. Hoping that I got an oil change. They didn’t even put a sticker on my windshield to remind me of my next oil change. The old one is still there. Needless to say, I won’t be returning for service there.
10/30/2018
PENNI P. VERIFIED CUSTOMER
The kia dealership on hwy 50 is the bomb!!!
10/28/2018
Michael C. VERIFIED CUSTOMER
I had a noon appointment and got there shortly b4 noon and after an hour I went and checked on it and The service guy went and checked on it and they HAD NOT even started on it. And he said they would pull someone off another job to do mine. Was not happy that I had an appointment at noon and got there b4 noon and they waited an hour b4 they even started and probably would have been longer if I would not have went and checked on it.