Hi your service was top quality as usual. You got us in and out in the time you told us. Thanks so much. Vern Moehrs
11/28/2018
Wayne R. VERIFIED CUSTOMER
Travis was extremely helpful and patient when helping me this afternoon.
11/27/2018
STEVE P. VERIFIED CUSTOMER
I am not pleased with the last 2 Auto Butler experiences. My car comes back with dirt in the the cup holders, dirt on the back hatch. I asked if they could remove some paint from the road from passenger side an it was not done. I also for the first time ever rented a car while waiting. I unfortunately did not know how to open the gas lid to fill the tank. I only went appropriately 8 miles if that an was charged over 23 dollars. I understand that I did not fill it an I except being charged the $5 but their is no way I used 15 dollars in gas!! This has been by far my worst ever experience an I will not be renting again!
11/27/2018
Stacey K. VERIFIED CUSTOMER
Katye did an amazing job helping me find the perfect vehicle that would fit my needs! I chose the 2019 Kia Niro LX and I couldn’t be more pleased! I took it to Indianappolis, Indiana and was amazed at the gas savings! I would definitely purchase from Kia again and I would choose Katye to help with the purchase of a new vehicle in the future ????
11/26/2018
Anita B. VERIFIED CUSTOMER
Ed Moore did a positively great job in listening to what was Important to me when it came to finding the right vehicle for me and my needs. The finance department did a great job at assisting me with my purchase.
11/25/2018
JENNIFER R. VERIFIED CUSTOMER
Advisor did an amazing job
11/24/2018
Jeneise E. VERIFIED CUSTOMER
My whole experience with Kia Auffenberg in o'fallon was Great from Travis too Josh too Kenny they were kind and respectful I would recommend them too everyone with a Kia...thanks team for all you did too help me get my car so fast when replacing my engine!!!!!
11/23/2018
Cynthia F. VERIFIED CUSTOMER
Very satisfied with my service..but I do have a comment..i have learned not to utilize the free car wash with service because my car usually looks worse after the wash!
11/23/2018
CYNTHIA C. VERIFIED CUSTOMER
I was there 6 hours and told 3-5 hours for auto Butler but have had this done in the past with oil change in 3-4. Cancelled winterize and recall because if I stayed it wud have been longer. This is ridiculous!! I make my appointments months in advance. I should have to PAY for a rental car when u take this long to do the work!!! Somebody needs to get their **** in gear and take the customer who has appointment for months first and get them done and out of there. I don't care if u tell me it takes 3-5 hours for auto Butler. I know for a fact it doesn't!!
11/23/2018
Ryan L. VERIFIED CUSTOMER
I never got a time estimate and I was there for 3 hours
11/22/2018
GARY H. VERIFIED CUSTOMER
Great service. Joe even noticed our tire pressure showed low and he took it on himself to fill. Very nice !
11/22/2018
David C. VERIFIED CUSTOMER
Very good service!
11/22/2018
NICHOLAS W. VERIFIED CUSTOMER
All good
11/21/2018
SHEILA H. VERIFIED CUSTOMER
I have to say that josh and Travis took very good care of me and my car. They always go above and beyond. I think they all deserve a raise. Or at least a hearty Christmas bonus.
11/21/2018
FREDDIE B. VERIFIED CUSTOMER
Everyone whether they serviced you or not was very courteous and friendly. Makde it just a bit more easier for me to part with my cash. Appreciated the carwash too . May your holidays be blessed . Thank you!
11/21/2018
MICHAEL M. VERIFIED CUSTOMER
Good job team.
11/20/2018
PATRICIA M. VERIFIED CUSTOMER
You're welcome!
11/20/2018
CAROL M. VERIFIED CUSTOMER
Professional, and quick work
11/20/2018
Kecia T. VERIFIED CUSTOMER
Nice people. Clean waiting area. Free car wash. Great experience!