90 minutes for an oil change and tire rotation was bad. I don't need contacted. Just a bit frustrating.
8/21/2018
JOHN W. VERIFIED CUSTOMER
Justin helped put me at ease about the air induction service. From what I read I was concerned that it would harm the turbos or the catylitic converter. Thanks! John.
8/21/2018
TIMOTHY T. VERIFIED CUSTOMER
It was finished on time and everything was perfect after they were done
8/19/2018
MICHAEL M. VERIFIED CUSTOMER
The service was excellent
8/19/2018
Karen M. VERIFIED CUSTOMER
Dakota was fantastic and kept me updated the whole process while they worked on my car! Quick service and they even washed my car when finished!
8/19/2018
Rex R. VERIFIED CUSTOMER
Great job and fantastic CS
8/18/2018
SUZANN R. VERIFIED CUSTOMER
Great service. SUZANN R
8/18/2018
Matthew G. VERIFIED CUSTOMER
Always great service with my vehicle
8/18/2018
Virginia A. VERIFIED CUSTOMER
Dakota is definitely an asset for Ford. So polite, helpful.
Keeping me informed f all updates as to what they were doing.
Dakota is in service dept of Auffenberg Ford in O’Fallon Illinois
I am definitely going to let Corp in Detroit know who Dakota is. All your employees could learn from him.
8/18/2018
FRANK N. VERIFIED CUSTOMER
Ok
8/18/2018
Timothy E. VERIFIED CUSTOMER
Working with the sales department now
8/18/2018
Evin M. VERIFIED CUSTOMER
It would be nice if you did a quick car cleaning. I feel with the money spent it can't hurt to give a quick vacuum and a drive thru car washing. Jmo
8/17/2018
Jayme C. VERIFIED CUSTOMER
Very good customer service
8/16/2018
Presicella H. VERIFIED CUSTOMER
Keep it up
8/16/2018
Sergio D. VERIFIED CUSTOMER
Super
8/16/2018
Karl W. VERIFIED CUSTOMER
Dakota is great
8/16/2018
PRECIOUS M. VERIFIED CUSTOMER
I mainly worked with Dakota, and he had great customer service. The process went smoothly and very quickly. The other staff was very friendly as well.
8/15/2018
Carmela S. VERIFIED CUSTOMER
Very good and very courteous people
8/15/2018
KAREN E. VERIFIED CUSTOMER
Fast service, polite and helpful.
8/15/2018
DANIEL E. VERIFIED CUSTOMER
Your staff is fantastic. I only had an oil change today but I was treated like a friend. Another great experience. I also love my Escape. I'm sure you hear it often but it's a great SUV