I had an 8:15 appointment...showed up at 8:00. Received no substantive texts. At 3:00 I called and was told they just took it back now! While checking in I heard other fills with out appointments being told it’d be about an hour. I understand I was dropping my car off...but an 8:15 appointment that actually begins at 3:00 is not acceptable
10/3/2018
Eddie L. VERIFIED CUSTOMER
Justin Lysakowski was very professional and extremely helpful during my visit today and it left me with a great impression to continue to come back to this dealership for all future service in my F-150. I would highly recommend Justin to others. I left Aufenberg Ford today with my mind at ease and a sense of knowing that my truck was in great hands
10/3/2018
Robert L. VERIFIED CUSTOMER
Whoever cleaned my car did a GREAT JOB! Thanks to Justin for registering me quickly!
10/3/2018
Keith K. VERIFIED CUSTOMER
Excellent and friendly service
10/2/2018
WESTON M. VERIFIED CUSTOMER
Fast and very friendly service.
9/30/2018
John K. VERIFIED CUSTOMER
Justin was awesome!!! He was very honest and upfront with everything. I would definitely work with him again. Great employee hands down. Thx. Loretta Kafer
9/30/2018
Dwight T. VERIFIED CUSTOMER
Dalota was great.
9/29/2018
DAN J. VERIFIED CUSTOMER
No appointment oil change completed as promised and at price quoted in service write up
9/29/2018
DWIGHT W. VERIFIED CUSTOMER
I totally happy service just thought they were gonna wash it after having maintenance done guess I was wrong just got a letter stating that
9/29/2018
Nathaniel J. VERIFIED CUSTOMER
It just took a bit to long
9/29/2018
LAWRENCE B. VERIFIED CUSTOMER
We were very happy with the service we received, we were especially happy with the happy with Dakota.
9/28/2018
Carissa C. VERIFIED CUSTOMER
Everything was done quickly and efficiently.
9/28/2018
Janet W. VERIFIED CUSTOMER
My appointment was for 1:15 and the car was done before 2:00 .The staff was very helpful and willing to answer any questions that I had.
9/28/2018
BARBARA S. VERIFIED CUSTOMER
My overall experience was great. The service department is always nice and helpful. I really like the idea of washing the cars after service is done. The gentleman that does that his name is Joe. He is friendly and does the job very well.
9/27/2018
Leslie S. VERIFIED CUSTOMER
Dakota was great! I am from out of town and had an issue with my company car. He took care of me right away and made sure I was safe to drive back home. It was really quick too. My car was ready in an hour. Thank you Dakota! I wish you worked at my local Ford dealership back home.
9/27/2018
BRYAN J. VERIFIED CUSTOMER
The Auto Butler service appeared rushed. When we got the car home we noticed that there were areas on the body that were not completely buffed out. I am happy with the service I received it wasn't exactly excellent.
9/26/2018
JUDITH P. VERIFIED CUSTOMER
Will be happy to answer survey.
9/26/2018
Carolyn F. VERIFIED CUSTOMER
Gary Berger always services the Frey vehicles and always does an exceptional job. We are so fortunate to have Gary as our mechanic. Carolyn Tolbert Frey
9/26/2018
GENE B. VERIFIED CUSTOMER
Very friendly, knowledgeable a
nd professional staff.