Best service department I've been to.
Thanks Dakota
9/14/2018
Janet S. VERIFIED CUSTOMER
Did what I needed done and no more. I liked that.
9/13/2018
Russell O. VERIFIED CUSTOMER
Good job
9/13/2018
Kimberly V. VERIFIED CUSTOMER
Was told i needed a brake fluid exchange, but my paper was checked good for brake fluid! AND the ratings for something else were in the yellow but checked green. Do we pay attention to what were doing? Should i trust these people with my car?
9/13/2018
ASHLEY M. VERIFIED CUSTOMER
Awesome they were fast and polite jobs was done right and everyone was so helpful
9/12/2018
Jason L. VERIFIED CUSTOMER
It’s an improvement over past experiences.
9/12/2018
Sonya R. VERIFIED CUSTOMER
Love the fact I was taking at my appointment time
9/12/2018
JUSTIN L. VERIFIED CUSTOMER
Great as always!
9/12/2018
Nichelle B. VERIFIED CUSTOMER
They didn't vacuum out my trunk and it was water spots on my car it's still some bugs on the front of my car.
9/12/2018
Patrick J. VERIFIED CUSTOMER
Great employees that understand the word service.
9/12/2018
Rick V. VERIFIED CUSTOMER
All good happy with my service
9/12/2018
Michael M. VERIFIED CUSTOMER
Thought that some of the repairs would be covered by the warranty that I bought from your dealership four months ago
9/12/2018
Gary A. VERIFIED CUSTOMER
Best help ever. Your people at your ford and nissan dealerships have always treated me with the utmost respect and professional services.
9/12/2018
Shia L. VERIFIED CUSTOMER
After my oil change was completed...I drove home, cut my car off and went into the house for and half an hour and started my car and a huge amount of blue smoke came out of my tail pipes. I checked the oil and it’s oil in the car. No sample ever came out my tail pipes,let alone blue smoke. Then I move the car out of drive way and that’s when I noticed the oil leak out the concrete. I never had any oil leak in my car. I just bought the car 3 months ago from Auffenberg ford in O’Fallon. Now I’m gonna have to miss work to take car back to shop.
9/10/2018
Don A. VERIFIED CUSTOMER
My service was excellent and very fast...
9/9/2018
Michelle W. VERIFIED CUSTOMER
Service was good....did think it would take a shorter time if I made an appointment but I was still there 2 hrs.
9/9/2018
CARRIE M. VERIFIED CUSTOMER
Thank you so much for replacing the plight of a bent key. I hated to do it, but thought a spare was a good idea. Many thanks.
9/8/2018
Kathy P. VERIFIED CUSTOMER
Justin and team were awesome!!
9/8/2018
ANDREW F. VERIFIED CUSTOMER
I'm pretty sure your service department goes out of their way to inconvenience me. 6:50 PM I get a call confirming that my car is done. Right as I'm sitting down for dinner with my fiancee's family. The Guy said he called and left a message earlier. That didn't happen. I have a $90 ticket I need to pay, but they close at 7... and apparently no one in sales can operate a service computer to process my ticket. Cant go in the next day for the car because my badge for work is in it. Last oil change I stood for an hour just to get my keys and leave. That's 2 bad trips in a row, for just an oil change. There are ford dealers everywhere, there are oil changes everywhere. And when I come in service wants to sell me extra maitainance? YALL CANT EVEN HANDLE AN OIL CHANGE AND CALL ME WHEN ITS DONE EVEN THOUGH I LEAVE IT WITH YOU ALL DAY!