Kim is a pleasure to work with and makes you feel like the customer is important. An asset that is needed.....
11/26/2018
SHERRI L. VERIFIED CUSTOMER
Robert was awesome. Thanks!
11/25/2018
Lauren J. VERIFIED CUSTOMER
She is very professional and a very nice and caring person.
11/25/2018
Axel G. VERIFIED CUSTOMER
I very satisfied with the prompt service provided by Eric. Really appreciated it. He had me in and out in less than one hour. This is why I keep coming back to Ford of Upland they always provide great service.
11/24/2018
Valerie M. VERIFIED CUSTOMER
I brought my convertible in and they had it just under an hour. wow great service
11/24/2018
Anthony E. VERIFIED CUSTOMER
You didn’t take the number off the rearview mirror you didn’t take the plastic off the street seats and you did not take the dirty floor mat out
11/24/2018
Travis C. VERIFIED CUSTOMER
Kim was very helpful, friendly, and easy to deal with
11/24/2018
Willis W. VERIFIED CUSTOMER
Always great and they remember me by name. Something g different from a dealership
11/23/2018
Elizabeth O. VERIFIED CUSTOMER
I was completely satisfied with the help and service I received. Only issue is the delay response with receiving texting replies.
11/23/2018
ROBERTO G. VERIFIED CUSTOMER
I just can’t believe how much it cost to replace the battery. AAA is about 150 Goodyear about the same.Ford of upland
401 wow!
11/23/2018
STEVEN M. VERIFIED CUSTOMER
Kim was wonderful and went up and beyond what I could have ask for . She is very professional and courteous .
11/22/2018
Jon S. VERIFIED CUSTOMER
Everything was taken care of. Thank you.
11/22/2018
ROBERT N. VERIFIED CUSTOMER
Kim is the bomb !!!! Best service advisor there !!!!!!!!!!!!
11/21/2018
Steven E. VERIFIED CUSTOMER
Eric under-promised but over-delivered. My car was repaired sooner than estimated and for less cost. I couldn’t be happier with my experience at Ford of Upland.
11/21/2018
Octavio P. VERIFIED CUSTOMER
Easy
11/21/2018
Christian B. VERIFIED CUSTOMER
I asked for a full detail and tires installed. Took the tech 4 hours to do an oil change and mount tires. But Eric is a sweetheart.
11/21/2018
Michael E. VERIFIED CUSTOMER
Thank you. Great job.
11/20/2018
Margarita C. VERIFIED CUSTOMER
Everything he did looks go..2 thumbs up...
11/18/2018
JAMIE H. VERIFIED CUSTOMER
The Brakes feel much better. Thank you. Thank you for your time.
11/18/2018
MASON M. VERIFIED CUSTOMER
Eric was very helpful! He took the time to come out to my vehicle and listen to the concerns I had, and assured me it'll be taken care of. He was very helpful and kind!