Lindsay Cadillac of Alexandria Auto Repair Service Center

Job well done!

Ms. Wozniak was polite and professional. Although it was very busy she did everything she could to help me get my car fixed. I appreciated the service I got today from everyone involved.

Will do, I always get the best service with you guys.

Donna is the best service rep that Lindsay Cadillac has it! She is courteous polite professional and she goes out of her way to help you get your car repaired in a timely manner! If she wasn’t there we would not come to Lindsay Cadillac. All your service reps should be as good as she is donna is the best service rep that Lindsay Cadillac has! She is courteous polite professional and she goes out of her way to help you get your car repaired in a timely manner! If she wasn’t there we would not come to Lindsay Cadillac. All your service reps should be as good as she is!. The only thing that disturbs us is that we can not get through to her by phone. You have instituted the system where we have to go through the receptionist to actors the phone, then they send us back the service and we wind up speaking to somebody else. And if we want to talk to Donna we have to leave a message. That’s not the way it was before. She had a number as all the reps had one and we could call directly to the service rep and leave a message. I think this needs to get revisited because it’s not personal service if we can’t get through to our rap. That’ The only thing that disturbs us is that we can not get through to her by phone. You have instituted the system where we have to go through the receptionist to actors the phone, then they send us back the service and we wind up speaking to somebody else. And if we want to talk to Donna we have to leave a message. That’s not the way it was before. She had a number as all the wraps had one and we could call directly to the service rep and leave a message. I think this needs to get revisited because it’s not personal service if we can’t get through to our rep, Lindsay Cadillac has obviously changed their service department along with that they’ve changed the phone system in getting in touch with your service rep. This is not acceptable we went Lindsay service we want to speak to our rap when we call not to an answering machine if somebody else and then they give her the message. I hope you will change this and put it back to the system that it was Lindsay personal service. Not going through two receptionists to try and get through to your to your rep. We are happy with the service that gets done to our vehicle and we’ve never had a problem. It appears there are top mechanics working at Lindsey and that is excellent!

Donna, Thank you so much taking of my car yesterday. +A for your services on my 2016 XTS. Darrell W

Donna (as well as all Lindsay personnel we’ve encountered) has been excellent. The levels of service we have encountered atLindsay since purchasing our Cadillac there, are without equal ANYWHERE we have been. You are appreciated and we recommend your dealership often.

Donna is awesome!

Donna has been helping me since 2003 when I bought my first Cad. She is most knowledgeable and makes sure things are right. If you haven't given her a bonus lately do it now. John W

Donna is awesome. Takes the time to listen to the issues and makes sure all is in check before releasing the car. She has been our family's service adviser for years and will not make an appointment without on Donna.

Took longer than expected but nothing serious. Very professional staff.

Donna is excellent as always

Craig was great. He kept me informed throughout the process

Craig Beran was a pleasure to bring my car issues to. He updated me daily on the status of my car. He did everything he could doas a customer service representative. His customer service was a 10 out of 10 in my book. He needs to coach or be a mentor to other folks on how customer service should be.

Donna is always courteous and serious about getting the job done. And, she keeps me informed on the progress of the work being done

Donna has been great so far even the car hasn’t been fix yet so far she is outstanding

Waited 1.5 hours longer than what I was Told and No one Came to update me after EStimated time given.

Donna is hands-down the best service associate I have worked with as a Lindsay client

I made an appointment for 1pm......I left at 4:30pm. Not a real complaint, I did watch my 1st ever soccer game. But, it would have been nice to leave earlier

Excellent service

Gino was great. Kept me up to date every step of the way. Made sure I was out the door in the time frame guaranteed. Even discussed a new car with me when I was looking at the floor model. Excellent service!