Craig was the nicest and most helpful person I have ever had at a car dealership. I normally dread going to the actual dealership for service, so much so I learned how to change my own oil on my previous vehicle. But when I purchased a Cadillac I decided I would rather have a professional work on it and I could not be more pleased to have a more helpful service guy. Thank you for having people like him working there!
6/9/2018
STEVE F. VERIFIED CUSTOMER
Donna is a fantastic asset to Lindsay Cadillac
6/9/2018
Arlean L. VERIFIED CUSTOMER
As long as I have a Cadillac I will use Lindsay! The service department is by far the best I’ve dealt with in 35 years of driving and owning a vehicle. Donna is the ABSOLUTE BEST EVER!!! The rental shop is very professional as well. Keep up the exceptional service
6/9/2018
Erica B. VERIFIED CUSTOMER
Donna's the best!
6/8/2018
Debbie G. VERIFIED CUSTOMER
Great customer service from my Cadillac advisor- Donna Wozniak
6/8/2018
Wayne K. VERIFIED CUSTOMER
Great service good advice and helpful at resolving problems. Depend on Craig to give me straight story and not make me pay for unnecessary work
6/8/2018
Matthew S. VERIFIED CUSTOMER
Craig was awesome!
6/8/2018
Irma S. VERIFIED CUSTOMER
I was in and out exactly the time limit that Craig stated.
6/8/2018
James S. VERIFIED CUSTOMER
To begin with when I arrived I was sent to a service advisor that was not at his desk. After waiting almost 10 minutes I was roughly greeted after I made it clear I had an appointment. It took a long period of time to get any update on my vehicle including multiple phone calls. Upon picking up my car it took quite a while to get the car.
6/8/2018
David C. VERIFIED CUSTOMER
My first visit to your service center and I was pleasantly pleased with Mr. Reid. Thanks for great service
6/7/2018
JAMES S. VERIFIED CUSTOMER
Brought in the car for routine maintenance. Two days later the AC stopped working and I have to go back again tomorrow.
In addition calling to schedule another appointment was painful after being transferred 3 times and then the scheduler was terrible. No one understood the frustration of having to come back again for service and trying to work around my schedule to make this happen.
Finally I hate the amount of time it takes to get the vehicle serviced. For a simple oil change and tire rotation in the last it has taken hours. You do not offer loaner cars so I have to arrange for someone to pick me up and drop me off.
Overall the entire experience can be improved. I will be in tomorrow to have the AC troubleshot after already being at the location Tuesday for service.
6/7/2018
Julia P. VERIFIED CUSTOMER
Great service.
6/6/2018
Hope I. VERIFIED CUSTOMER
Donna is a great service advisor!! She’s very informative and great to work with!!
6/6/2018
Jennifer R. VERIFIED CUSTOMER
Everything I asked to be done, was, and Donna finished
The paperwork quickly. I appreciated that!
6/6/2018
Wilbert S. VERIFIED CUSTOMER
Mr Hupp continues to excel as my service manager. He always pursues ways to fit me in when I have unscheduled emergencies. His attitude is always pleasant. It's certainly one of the many reasons I will continue to be a customer at Lindsey Cadillac.
6/6/2018
Nancy W. VERIFIED CUSTOMER
Donna goes above and beyond to help her customers. She openly explains everything so there is clear understanding at all times. She is always very friendly and professional and takes it upon herself to help her customers in any way possible. She was a godsend for me in helping me navigate through the issues with my vehicle. She is by far the best service consultant I have ever had working on my behalf, and Lindsay Cadillac should be proud that she represents them in such a way that customers are happy to come back!! She deserves special recognition for her dedication and should be rewarded for the fantastic services that she performs when she is helping customers. I am very grateful that I have had the opportunity to have her working on my behalf!! Sincerely, Nancy W
6/6/2018
Charita W. VERIFIED CUSTOMER
While I was satisfied with the service experience, I have not had an opportunity to drive my car enough to know if the issues addressed by the mechanics have resolved my concerns to my satisfaction. So I will reserve the right to give feedback on the repairs once I am able to assess the repairs and determine if the they are conclusive.
6/6/2018
Floyd A. VERIFIED CUSTOMER
Donna M. Wozniak is one of the best service
Attendents l have met! During the last nine years
I have been serviced by several people in
Position, but Donna has a winning personality
And makes you feel as if your problem is her
Problem. She tends to understand your
Description of the problem and is able to
Advise and help in making a decision on what
Action that should be taken. You can trust
Her wisdom in this area.
6/5/2018
Steven R. VERIFIED CUSTOMER
Donnie has been my service advisor for four Cadillac. She is the BEST. She is extremely knowledgeable and works to solve the smallest problem.
6/5/2018
Charles D. VERIFIED CUSTOMER
Donna Wozniak and Al Moss (former Salesman) are the two biggest reasons I am an strong advocate, customer and supporter of Lindsay Cadillac!!!