Erin was great. She was professional and thorough and followed through with all
If the details of a very difficult car repair. Cannot thank her enough for her help and support
3/8/2024
Marcella P. VERIFIED CUSTOMER
Atif was professional, excellent at explaining what needed to be done and how much time to prepare for. He was most helpful and considerate.
3/7/2024
Jennifer B. VERIFIED CUSTOMER
Julia did a great job of communicating the progress of my service!
3/7/2024
Mary Lee. VERIFIED CUSTOMER
So very impressed
3/7/2024
Steve T. VERIFIED CUSTOMER
Great job
3/7/2024
Justin C. VERIFIED CUSTOMER
**** FB
I just need a new belt and air filter damnit
3/6/2024
Mark S. VERIFIED CUSTOMER
Great experience
3/6/2024
Mary . VERIFIED CUSTOMER
Kevin has great customer service interaction with customers. He explained everything. I would recommend him for any time of service
3/6/2024
Gerald C. VERIFIED CUSTOMER
Curtis was great
Your service department is amazing
Better than any other service department
I’m very impressed!
3/6/2024
Taehwan A. VERIFIED CUSTOMER
Thank you for the kind explanation what your service ream will do to find the solution about error code TD02.
Base on your recommendation, I have been set up the schedule for following service with with loaner service.
Once my schedule confirmed please let me know. Maybe I have to change control unit as technician's statement.
Thanks.
Taehwan A
3/6/2024
Satish J. VERIFIED CUSTOMER
Noah was great and displayed awesome customer service. I traveled over 30 miles to St. Charles to have my vehicle serviced because I trust McGrath Honda for my Toyota....yes my Toyota. I come because of the exceptional customer service experience from the day I purchased my used Rav4 from McGrath.
3/6/2024
Victoria P. VERIFIED CUSTOMER
He was very good with customer service and such a nice guy!
3/6/2024
Kenneth D. VERIFIED CUSTOMER
David was extremely efficient, knowledgeable, helpful, and treated me like royalty. Everything met or exceeded my expectations.
3/6/2024
Scott B. VERIFIED CUSTOMER
Poor communication car sat two days and no one even looked at it until Sunday. Vehicle not ready when I picked it up. Seat was not completely repaired. Had to get manager involved to finishing sealing the cover because no mechanic were available. Very frustrating experience
3/6/2024
Anna B. VERIFIED CUSTOMER
David was extremely comforting and really took care of me I will be going back to see him when I need to. Thank you so much!
3/6/2024
Sten Martin. VERIFIED CUSTOMER
David was wonderful! So easy to work with, communicated clearly, answered all my questions, kept me updated while I waited for service to be completed, and was super friendly.
3/6/2024
Bvm Hospitality. VERIFIED CUSTOMER
David was friendly and was great in explaining the services being done to my car.
3/6/2024
Martin K. VERIFIED CUSTOMER
Curtis was timely, informative regarding service involved, and called with status, timing as he had promised.
3/6/2024
Jeromy B. VERIFIED CUSTOMER
Service was great, however don’t know why it takes so long to get warranty work approved. If this does not get approved by close of business 03/06/2024, I will start to drop my rating and make phone calls until I find someone that stands behind the Honda brand
3/5/2024
Bruce A. VERIFIED CUSTOMER
Very thorough and responsive on all questions and kept us up-to-date with everything.