McGrath Acura of Morton Grove Auto Repair Service Center

Paul is great!

Another great experience w Paul

David was very nice and very helpful with all the questions I had. He was informative about my vehicle and the items needed. Great service!! Would highly recommend him

Excellent service provided by the Acura team and Leonardo parra as well. M

David followed through on some issues and we were very happy with The outcome. Sheila and Bob Hohmann

Shan’t was excellent.

Paul Tran is Best!

I am very happy when Leo serves me. He has nice personality and he does great Job .

Where do I begin? The whole dealer is falling apart. There is no clean area for refreshments. It’s unwelcoming with filth —- fake creamer everywhere in the counter and fake sugar. Coffee machine is dirty with sticky coffee grinds about and is in dire need to be replaced. Who would want to prepare themselves something warm to drink out of that machine?! The waiting area was filthy dirty, carpet hasn’t been cleaned or vacuumed in ages. I was freezing due to lack of heat. The entertainment section cabinets are old and falling apart. The tv is older then the dealership couldn’t hear the news. To top it off, the bathroom didn’t have light bulbs?! Went in the dark! Simply unacceptable. Asked service to wipe down my windows due to dirt since he recommended not to get a car wash since it was below 20 degrees and they forgot. Had to drive back to have Service excuse themselves because their detail department handles these requests and they were gone for the day - to wipe down windows you need a detail appointment?! It was only 5:45pm. The GM/Owner should read this. Although I live my car the dealer is simply falling apart and has been needing a revamp for over the last 5 years at the least since I have been a family of Acura. Very dissatisfied.

Carlos was great!!!

Very communicative and super friendly when I picked up my car.

The loaner car was awesome! Paul Tran too????

I'was very happy with the professionalism and courtesy that I received in your service department. Leonardo Porroa should be viewed as the employee of the day, every time I come in for work on my vehicle. Sincerely Luis T

Awais has always been super helpful every time I bring my car in. He keeps me updated on how long it will take my car to get serviced.

Carlos was great, very nice and listened to the issues with the car. The technician investigated my issues, that was fine as well. The part that I am unsatisfied with is that there was no resolution to my issue. My brakes have been very loudly squealing in any weather under 50 degrees for about 15-20 minutes until they “warm up”. While I appreciate the inspection yielded “no issues” it does not change the fact that this car is an embarrassment to not only me, but itself. I assume this sound from a brand new car is not a great advertisement to onlookers.

Paul was very helpful.

Awais Shabbir is very kind and professional.

David was awesome.

He is the best.

Yes he is an excellent service rep and treats me very well every time I'm there he's one of the best