Great service by Paul Tran. He got me in and out as promised. The one thing to note was that after the interior was cleaned, the passenger side WeatherTech floor mat was installed backwards... this is just an FYI only to the car porter cleaning the car and not applicable to Paul Tran’s great service as always.
1/1/2020
Edward L. VERIFIED CUSTOMER
Good explanation of the inspection report.
1/1/2020
Mark H. VERIFIED CUSTOMER
Marc was awesome. And a super-nice guy.
12/31/2019
Mike M. VERIFIED CUSTOMER
All went smooth and the wait was pleasant.
12/31/2019
Joanna H. VERIFIED CUSTOMER
This was my first service appointment with McGrath Acura of Morton Grove and I’m very pleased. Service departments at dealerships often have bad reputations so I feel a lot better about coming here in the future.
12/31/2019
Shanti D. VERIFIED CUSTOMER
Excellent customer service and smooth transaction
12/31/2019
Srdjan M. VERIFIED CUSTOMER
Service was excellent as expected from Acura.
12/31/2019
Jean L. VERIFIED CUSTOMER
When the required part was unavailable Ron tracked it down and provided me with a courtesy car so I wouldn’t have to spend the better part of the day sitting at the dealership. He provided great customer service.
12/31/2019
Gavin G. VERIFIED CUSTOMER
Paul Tran was great
12/31/2019
Constandina D. VERIFIED CUSTOMER
It is always a pleasure and positive experience to work with Paul. He has earned our trust and confidence by providing full information and transparent explanations. We feel like we are being treated fairly.
12/29/2019
Satoshi M. VERIFIED CUSTOMER
Great service
12/29/2019
Hiram G. VERIFIED CUSTOMER
Car was clean thoroughly and air was placed in the tires and all is well thank you
12/29/2019
Safdar H. VERIFIED CUSTOMER
As always great service was little expensive but have no complaints
12/29/2019
Benneth C. VERIFIED CUSTOMER
As always leo is awesome to his clientele
12/29/2019
Vadim Y. VERIFIED CUSTOMER
All team was very knowledgeable and very friendly. Excellent service.
12/29/2019
Anne F. VERIFIED CUSTOMER
He was amazing, so helpful and great fast service.
12/29/2019
Jose D. VERIFIED CUSTOMER
Paul Tren is an excellent service representative. It is always a welcoming experience having him service my vehicle. He is an excellent asset to your organization.
12/28/2019
Dimitris L. VERIFIED CUSTOMER
We received excellent service from Carlos Quiroz during our recent scheduled maintenance of our vehicle. He diagnosed accurately and communicated clearly the required service. Carlos delivered as promised and accommodated our schedule.
Carlos provided us a loaner car while the car was in service. He called us on time to inform us that the vehicle was ready. It was completed on the time he estimated
We are very pleased with the service we received and we will visit this service department for our future service of our vehicles
Regards
Dimitris L