Your service area is not safe
There are no dividers between customers
and your service personnel
I was handed a pen. There should be clean
Pens and used pens in separate containers
By this time, Acura should do MUCH better
8/11/2020
Ashour C. VERIFIED CUSTOMER
Very knowledgeable. Very polite. Excellent customer service!
8/11/2020
James K. VERIFIED CUSTOMER
I did not trust my advisers explanation. The person who brought my car around, had his mask on his chin, driving my car. This was consistent with what I saw in the show room and service area. What a great way to show you do not care.
8/11/2020
Lynda G. VERIFIED CUSTOMER
I received the best customer service, as always. Awais, went above and beyond to explain everything in detail.
8/10/2020
Peter H. VERIFIED CUSTOMER
Paul did a great job and kept me informed along the way.
8/10/2020
Vladimir Z. VERIFIED CUSTOMER
I’m truly appreciated to have Mr. Paul Tran helping me out with this urgent matter. He went beyond and above of doing his job as a professional and human being. You should be proud of employing such a great man.
8/10/2020
Adriana S. VERIFIED CUSTOMER
I appreciated Paul’s time explaining the issues with my car and offering the best possible prices to do the repair work.
8/10/2020
James S. VERIFIED CUSTOMER
Very knowledgeable and professional
8/10/2020
Caroll B. VERIFIED CUSTOMER
I liked dealing with Awais at my latest appointment at McGrath Acura. He seems to be patient and easy to work with.
8/9/2020
Christopher T. VERIFIED CUSTOMER
Awais was extremely friendly and explained everything upfront. He was able to get me in and out as promised and then explained all the services performed. My car came back all washed, again as promised, and I couldn’t have been happier with the services. I always appreciate the hard work they all put in! Thank you!
8/9/2020
Elizabeth C. VERIFIED CUSTOMER
Paul takes good care of me. Thanks, John
8/9/2020
Merian G. VERIFIED CUSTOMER
Carlos is very pleasant, and he’s very knowledgeable and has helped me understand the maintenance that my car needs.. thank you for my wonderful experience.
8/9/2020
Laura P. VERIFIED CUSTOMER
Awais was very knowledgeable and very professional.
8/9/2020
Ailing C. VERIFIED CUSTOMER
Very helpful, and looked into another issue I had with my car.
8/8/2020
Pan J. VERIFIED CUSTOMER
Awais Shabbir was very attentive. I am extremely satisfied with his service.
8/8/2020
William W. VERIFIED CUSTOMER
Paul was very professional. Described the services, provided a loaner on short notice, called to update me on their progress and recommended repairing rear brakes and replacing tires.
Completed the work within the specified time.
8/8/2020
Imani R. VERIFIED CUSTOMER
Great Service!
8/8/2020
Paul S. VERIFIED CUSTOMER
Polite. Kept me informed through the entire appointment.