Everyone was professional, patient and helpful. There was a mixup today. Your team worked together, apologized and offered an acceptable solution. I love your company.
9/3/2021
Asra K. VERIFIED CUSTOMER
Awais was great, he was super helpful and went above and beyond in service.
9/3/2021
Bobby C. VERIFIED CUSTOMER
Very helpful and professional.
9/3/2021
Cathy L. VERIFIED CUSTOMER
Leo was so helpful and a gem of an employee
9/2/2021
George B. VERIFIED CUSTOMER
Do not send the survey. I had a serious problem with Paul Tran about two years ago which is why we stayed away. I was direct with Awais on the phone and he listened to my concerns as a professional. My wife brought the vehicle lol.lll
9/2/2021
Robert I. VERIFIED CUSTOMER
All Good. Thanks Paul.
9/2/2021
Craig T. VERIFIED CUSTOMER
Excellent service!
9/2/2021
Karen O. VERIFIED CUSTOMER
The young man who helped me was great. He really listened to my concerns and responded. I will feel much more comfortable returning to McGrath next visit. Thanks
9/2/2021
Tina A. VERIFIED CUSTOMER
I will fill out the survey whenever I receive it, but I had a very thorough visit with Awais and everything was presented in a clear manner.
9/1/2021
Marta B. VERIFIED CUSTOMER
Leo was very helpful and professional. He helped me order new mirror part for my acura and answered all my questions.
9/1/2021
Christian V. VERIFIED CUSTOMER
Marc is a awesome. The guy standing at the counter wearing a nicer shirt is less than pleasant. Assuming he is the manager. Luckily I did not need to deal with him.
9/1/2021
James Y. VERIFIED CUSTOMER
Sorry for not responding sooner! Robert was very helpful and let me know the steps he was going to take to look into the issue with my car and whether my extended warranty would cover any repairs. He updated me promptly as to the results and thanks to him and the mechanic, the issue was fixed promptly under full coverage.
9/1/2021
Michael Z. VERIFIED CUSTOMER
I have to say everybody I have ever dealt with at mcgraff have been really really top of their game. This is the 1st car I've ever owned in my life however for 30 years I had company cars and never from a graph but but you guys are the top and I'm telling you I had many cars and I've dealt with many dealers and I've never had a better time and satisfaction
9/1/2021
David C. VERIFIED CUSTOMER
Alwais always provides great customer service! Thank you!
8/31/2021
Delroy P. VERIFIED CUSTOMER
very happy could not ask for more
8/31/2021
Yimer W. VERIFIED CUSTOMER
Great job
8/31/2021
Kent P. VERIFIED CUSTOMER
Awais is the best. Really appreciate his courtesy & communication!