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Real Reviews from VERIFIED CUSTOMERS
James I. VERIFIED CUSTOMER
Leo does a fantastic job every time I’m in for service! Leo is always courteous, friendly and understanding regarding my service request & problems. Regards, Jim Indelak , long time McGrath customer.
5/23/2022
Peter L. VERIFIED CUSTOMER
Mr. Tran went above and beyond the call of duty to help me get my car repaired in a most expedient manner and was always available to update me on the progress.
5/23/2022
Boris T. VERIFIED CUSTOMER
Marc provided a great service.
5/23/2022
Anita C. VERIFIED CUSTOMER
I came in for Service A and ended up spending over $500 and other services. I was very disappointed because I was not advised of availability of McGrath discounts on any of the services.
5/23/2022
Gerald S. VERIFIED CUSTOMER
Paul Tran is a terrific service advisor and always makes me feel welcome. He is very friendly, knowledgeable and goes above and beyond during my service visits. He is a tremendous asset to your dealership and is a big reason why I service my MDX there instead of downtown.
5/22/2022
Venera S. VERIFIED CUSTOMER
Always straightforward. Thanks
5/22/2022
Michael D. VERIFIED CUSTOMER
Thank you Robert for the superior service we received.
5/22/2022
Adam G. VERIFIED CUSTOMER
Paul Tran and Bob Weber are the best! Always professional and courteous
5/22/2022
H K. VERIFIED CUSTOMER
Awais was extremely knowledgeable and courteous, and he made me feel like a valued customer.
5/22/2022
Lynn S. VERIFIED CUSTOMER
Went well. Thank you
5/22/2022
Joshua B. VERIFIED CUSTOMER
Awais did an excellent job
5/21/2022
Paul R. VERIFIED CUSTOMER
Paul Tran is the best—communicates well, is fair, very thorough.
5/21/2022
Jacqueline W. VERIFIED CUSTOMER
Paul was great, but those handling washing my car did a horrible job. The car was brought to me looking as if the windows were left open when washing it. The car carpets were soaking wet underneath the weather Tech mats and bringing my car to me in that condition is just unacceptable. I took it back to them and complained. It was taken back again and looked like they tried to dry the interior off but carpets were wet(obviously). I had to take it home and remove the weather tech mats, opened all the windows and hoped it would dry the interior without any damp odor remaining. I should hope this won’t happen again to me or anyone else
5/21/2022
Robert P. VERIFIED CUSTOMER
Paul does a great job
5/21/2022
Paul A. VERIFIED CUSTOMER
Great honest service
5/21/2022
Tom P. VERIFIED CUSTOMER
Leo is the best. He is one of the main reasons my wife and I have had our Acuras serviced at McGrath throughout the years
5/21/2022
Mark E. VERIFIED CUSTOMER
Looking forward to the questionnaire
5/20/2022
Stephanie L. VERIFIED CUSTOMER
Paul always make sure i get the quality service and made sure that my warranty is still valid. He takes the time to call for the warranty of my tires. He was also very pleasant and helpful all the time. He deserves a raise!
5/19/2022
Editha J. VERIFIED CUSTOMER
Excellent service
5/19/2022
Caroline J. VERIFIED CUSTOMER
Paul Tran is the best service advisor I’ve ever worked with. He is responsive and really takes customer service to the next level. He has earned my loyalty and I will only bring my MDX in for service when working with him.
5/19/2022