Gilbert was fantastic, he answered all my questions very throughly and helped me with every problem I had.
The whole staff was awesome, super friendly and quick to help.
1/1/2022
Christopher N. VERIFIED CUSTOMER
Very happy with my service but very dissatisfied for the portion that lead up to my service date. I tried contacting the service center multiple times without any success. I also left multiple messages without any returned call or contact. It took me having to drive into the service center in order to speak with someone. Gilbert was outstanding but the service contact/communication is absolutely garbage.
1/1/2022
Amy M. VERIFIED CUSTOMER
Juan is very accommodating and professional.
1/1/2022
Jeffrey S. VERIFIED CUSTOMER
Juan is a huge asset to Bob Baker. Amazing customer service. Would never go anywhere else! Thank you!!!
12/31/2021
Jeremy G. VERIFIED CUSTOMER
My Service writer Gilbert was very professional and made sure my vehicle was serviced in an timely manner. Thank You!
12/31/2021
Mario F. VERIFIED CUSTOMER
Great service
12/31/2021
Steven H. VERIFIED CUSTOMER
Juan was really helpful! Wasted no time getting my
Jeep in for service even though I had no appointment. Very grateful!!
12/31/2021
Kris P. VERIFIED CUSTOMER
Gilbert is very personable and knowledgeable. I will definitely continue with him as my service advisor
12/31/2021
Juan Carlos. VERIFIED CUSTOMER
Thanks for great service!
12/30/2021
Daniel C. VERIFIED CUSTOMER
The service was great . The man who I spoke with in person to schedule an appointment to install a part due to a Jeep recall was great ! He was very Knowledgeable and extremely helpful. I felt confident and very comfortable with his attention to details. He is in the first drive up office. I think his name is Anthony but I will look it up to be sure.. I want to be sure as he has a strong sense of what customers appreciate and puts his all into his job and making sure customers are treated with respect and he listens to the concerns with care .. I will make sure I get his name right because it matters that he is recognized!!
12/30/2021
Sandy C. VERIFIED CUSTOMER
Excellent customer service
12/30/2021
Shari R. VERIFIED CUSTOMER
Anthony is awesome - great customer service!
12/30/2021
Philip L. VERIFIED CUSTOMER
Anthony was very helpful and professional
12/29/2021
Tracy D. VERIFIED CUSTOMER
Juan is always very helpful!
12/29/2021
Carrie C. VERIFIED CUSTOMER
He was great. Also, Simon in Parts was extremely helpful and quite knowledgeable. Very much appreciated.
Thank you.
12/29/2021
Joe H. VERIFIED CUSTOMER
Fit me in the schedule, explained everything well, completed all repairs in timely fashion, and had all parts on hand. Thank you
12/29/2021
Gerald A. VERIFIED CUSTOMER
Juan is extremely professional, he knows how to explain the issues with the repair
12/28/2021
Dana K. VERIFIED CUSTOMER
Gilbert Ahumada was very pleasant and helpful.
12/25/2021
Charles L. VERIFIED CUSTOMER
I hope Juan's supervisors recognize what a value he is to the organization. Having a capable, friendly, prompt & professional employee as the liaison between service employees and the customer, essentially the face of the company, is critical to making a great first impression on new/potential clients... while also keeping existing customers happy. Kudos to Juan Gonzalez & happy holidays to all!