Juan was aware of my issues and quickly had the team get to work.
1/19/2022
Mark L. VERIFIED CUSTOMER
Gilbert was the best, and the problem was fixed
1/19/2022
Mark P. VERIFIED CUSTOMER
Juan was outstanding to work with
1/18/2022
Donna B. VERIFIED CUSTOMER
Great container service. Juan made sure everything was taken care of, was very responsive and made sure I had the best experience at dealership yet! Thanks Juan for raising the bar on costumer service.
1/16/2022
Kourtney B. VERIFIED CUSTOMER
Super helpful and beat establishment wait time
1/15/2022
Jason K. VERIFIED CUSTOMER
Gilbert was very professional, answered all of my questions. Very happy with the service.
1/15/2022
Sheree T. VERIFIED CUSTOMER
Gilbert was very helpful and communicative. Pleasant to work with.
1/15/2022
Ryan B. VERIFIED CUSTOMER
I sat there for 20 minutes waiting for Juan Gonzalez while he worked through a problem. Meanwhile, every other associate was open and made me wait. All I needed was a simple oil change and any one of them could have looked. When Juan finally gave me the time of day, it was clear he was consumed with something more important than me. Your only job is to make the customer feel taken care of and that didn't happen with me.
1/15/2022
Marisa M. VERIFIED CUSTOMER
Always top notch experience when working with Juan Gonzalez!
1/14/2022
Sarah T. VERIFIED CUSTOMER
Excellent and very fast service! Thank you.
1/14/2022
Marta K. VERIFIED CUSTOMER
Juan G is the absolute best! He always has a smile, is very helpful and gets the job done. He is one of the best service managers I’ve ever worked with. I am extremely satisfied with his level & quality of service. I needed to get an appointment time before my warranty expired and he got me in right away and quickly and efficiently fixed the issue. He deserves a pay raise!
1/14/2022
Lawrence B. VERIFIED CUSTOMER
Anthony had good balance of hard worker but friendly.
Knowledgeable
1/14/2022
Kathleen B. VERIFIED CUSTOMER
Didn’t detail it at all. Only touched a couple of spots. Will never buy a car from bob baker again.
1/14/2022
Paul D. VERIFIED CUSTOMER
Went in for my o/c snd ‘20,000 mile‘ checkup. Everyone was courteous & efficient.
1/13/2022
Richard C. VERIFIED CUSTOMER
10 10 10 thanks
1/13/2022
Effi K. VERIFIED CUSTOMER
Thanks a million
1/13/2022
Shirley M. VERIFIED CUSTOMER
Juan was very helpful and courteous.
Excellent service and thoughtfulness.
1/13/2022
Robert B. VERIFIED CUSTOMER
Juan was great!
1/12/2022
Stacey Ann. VERIFIED CUSTOMER
Juan did an amazing job today. It was a pleasure to work with
1/12/2022
Michael V. VERIFIED CUSTOMER
The Bob Baker team is amazing. Always happy with the service. Anthony is very helpful