Personable, competent, informative....a pleasure to do business with him.
4/14/2021
Barbara L. VERIFIED CUSTOMER
Juan is a great service adviser. So knowledgeable and friendly.
4/14/2021
Benjamin H. VERIFIED CUSTOMER
Julian went out of his way to help me out and I am very impressed with how professional everybody was.
4/14/2021
Dan S. VERIFIED CUSTOMER
The upselling was way too much this time. I know you have to go by the book on your recommendations, I’m not replacing my entire rack just because I have a power steering pump that needs to be topped off twice a year. If you offered real advice instead of just trying to maximize dollars per car people might come back more.
4/14/2021
Deborah Z. VERIFIED CUSTOMER
Julian is fantastic...he’s thorough and caring and I trust I am in good hands working with him.
4/14/2021
Chase P. VERIFIED CUSTOMER
Julian is probably one of the best employees you have working for you. So friendly and personable. Always has a smile and treats me like I matter as a customer. I dont want to take my car anywhere else
4/14/2021
Candace W. VERIFIED CUSTOMER
Thank you, very personable
4/14/2021
Patricia G. VERIFIED CUSTOMER
Booked in at last minute, nice and helpful. Needed a new battery not covered by the warranty but allowed us to use a voucher so we were happy. Looked at a few other issues too, and cleaned the car for us. Very pleased. Zackery is a helpful guy.
4/13/2021
Raye R. VERIFIED CUSTOMER
Came in without an appointment and I was able to get my oil changed. Didn’t mind waiting, time was shorter than originally estimated.
Grateful
4/13/2021
Terra J. VERIFIED CUSTOMER
Zach was great. The issue wasn’t able to be duplicated by the technicians but I felt Zach tried his best to get it resolved.
4/13/2021
Colin H. VERIFIED CUSTOMER
Erik was excellent. Great communication and got back my vehicle in a timely manner
4/13/2021
Willard B. VERIFIED CUSTOMER
Your hourly rate is high.
4/12/2021
Jonathan C. VERIFIED CUSTOMER
Tanner Knapp is wonderful, he took care of me everytime I visited, and I had such good experience with him. Bob Baker should feel very lucky have such good employee who likes Mr. Knapp,
4/12/2021
Marian H. VERIFIED CUSTOMER
Well done
4/10/2021
Steve E. VERIFIED CUSTOMER
I was very satisfied with tanner. I was nit very happy that i called a left a message fir asap response and recd a call back 2 days later and they made an appt for a week later with no apology during which time the car was not usabke
4/10/2021
Richard L. VERIFIED CUSTOMER
I had the distinct impression that JP was doing everything he could to provide service to me and he was very knowledgeable and displayed it in handling the issues involving my service needs —Very personable and attentive—RRL
4/10/2021
Jill K. VERIFIED CUSTOMER
The service and representatives are wonderful. I just don’t understand how even with an appointment it takes almost 3 hours for oil change and tire rotation. I do realize all fluids are checked. We have had similar times in the past but thought it was due to not having an appointment. Do I not have realistic time expectations. If this is true maybe communication of expectant times should be shared at time of scheduling. Again service and staff are wonderful. Time is only issue. Thanks
4/10/2021
Peter C. VERIFIED CUSTOMER
Tanner is always great to work with. A true professional who can give his customers all of the available options for service.
4/9/2021
Miles J. VERIFIED CUSTOMER
JO absolutely understands the concept of service to the customer. He consistently puts that understanding into practice.
4/9/2021
Claudia C. VERIFIED CUSTOMER
thanks to him there was no misunderstanding
Gracias