Very caring individual that made sure I left safe without robbing me lol. I hope you keep him.
7/16/2018
David M. VERIFIED CUSTOMER
Bobby is an asset to Bob Baker VW and was very helpful to me. In future visits I prefer to deal with Bobby for all my service needs.
7/15/2018
Barbara D. VERIFIED CUSTOMER
I am very disappointed with the management of coupons. I was sent a coupon after an oil change, so I saved it for my next visit. As you know I don't need to do service but around once a year.(coupon expired less than a year after received) This coupon should be valid for at least 18 months. I also had a rebate check from the oil company that had just expired. I felt I was taken care of better at other Bob Baker facilities. I also don't think a quick no appointment oil change should take 2 hours! My service advisor on Saturday tried to help, but manager on schedule would only approve the rebate check. If needed someone is more than welcome to call me.
7/15/2018
Sandra H. VERIFIED CUSTOMER
Brett is the best!!
7/14/2018
Adam B. VERIFIED CUSTOMER
Great friendly, knowledgeable service!
7/14/2018
John B. VERIFIED CUSTOMER
Great service and outstanding employees.
7/14/2018
Olivia S. VERIFIED CUSTOMER
Joseph helped me resolve the issue with my tire and I left completely satisfied with his efforts of going above and beyond to make sure everything went well. I thank Joseph and would like the management team to applaud him for his impeccable work at Bob baker subaru.
7/14/2018
Erik A. VERIFIED CUSTOMER
Thanks Joe! Very Good Subaru!
7/14/2018
Pam K. VERIFIED CUSTOMER
Appreciated shuttle Home and Mr Perez’s good service .
7/13/2018
Laurie B. VERIFIED CUSTOMER
Tanner was great. My car has an on going issue that yesterday a master mechanic said we should tape the left turning bulb to the sockets in the front to see if that stops it from moving really quickly and not working and then going back to normal where it does work. This left turning signal has been replaced many times -even by your service department as well. There is something wrong. I believe it's the relay in the steering column for the left turn signal however no one wants to really go there. Tanner did make sure master mechanic looked at it and he did follow up with it -he did not pass me off to Zach Lenfestey who is usually my service guy. When I come in again I definitely would grab Tanner -he's an asset. However this is not a fix to the problem. My car is under warranty and I really don't like this kind of fix. As far as Tanner hes really good and I'm glad I got him.
7/13/2018
Katherine W. VERIFIED CUSTOMER
VW however has delayed the airbag repair for what seems like years. This recall is important. We do need it fixed.
7/13/2018
Margaret L. VERIFIED CUSTOMER
Joseph kept me posted as my car repairs progressed. He is very interested in keeping his customers pleased.
7/13/2018
Motohiro O. VERIFIED CUSTOMER
Excellent customer support
7/13/2018
Linda K. VERIFIED CUSTOMER
Excellent, prompt service!
7/13/2018
Colin C. VERIFIED CUSTOMER
Really awesome service! Makes me want to buy another Subaru
7/13/2018
Edward D. VERIFIED CUSTOMER
Excellent customer service
7/13/2018
Brendan W. VERIFIED CUSTOMER
Bobby was attentive and a pleasure . Informed us promptly when our car was ready.????????????????????
7/13/2018
Felisa H. VERIFIED CUSTOMER
Excellent! Thank you for your service.
7/12/2018
Janel M. VERIFIED CUSTOMER
The service was completed in half the time quoted. Thanks!!
7/12/2018
Mervin P. VERIFIED CUSTOMER
my service rep kept well informed of what was going on with my car at all time and was pleasant and very friend and had a lot of knowledge about what I was having done to my car
A very good rep for your firm