Zach was great as always, made everything so easy for me. Always go to him for any of the needs for my vehicle. Always friendly and professional, you can tell he really enjoys talking about cars. Can’t reccomend him enough!
8/12/2018
Joann M. VERIFIED CUSTOMER
Zachary was great! Explained everything that would be happening; was accurate with his time estimates; and thoroughly explained the results of my service. Good service is one of the most important things to me when purchasing a vehicle. Zachary at Bob Baker Subaru certainly delivered today.
8/12/2018
Noah L. VERIFIED CUSTOMER
Good communication, efficient work. Smooth process. Thanks guys
8/12/2018
Joseph M. VERIFIED CUSTOMER
Will was great. Glad I got him as my service rep. Thanks.
8/12/2018
Judith C. VERIFIED CUSTOMER
Polite. Helpful. Knowledgeable.
8/11/2018
Joseph C. VERIFIED CUSTOMER
40K service and recall emission heater fix were done faster than expected. Thanks!
8/11/2018
Scott M. VERIFIED CUSTOMER
Great job all around!
8/11/2018
Susan W. VERIFIED CUSTOMER
I knew Brent from Capistrano VW and was very glad to see him at Bob Baker VW. He is very customer service oriented.
8/11/2018
Floyd D. VERIFIED CUSTOMER
I appreciate keeping me informed by text messages and the complimentary car wash.
8/11/2018
Michael B. VERIFIED CUSTOMER
Will got me right in without an appointment. He was excellent
8/11/2018
Jerome L. VERIFIED CUSTOMER
Brent was an excellent advisor. Did his job perfectly. No issues.
8/10/2018
John B. VERIFIED CUSTOMER
William Carrasco provided excellent service. Very professional and communicative.
8/10/2018
Lynne S. VERIFIED CUSTOMER
Joseph was very responsive to my requests and answered my texts regularly. I like the texting process and appreciate your great employee Joseph.
8/10/2018
Brian R. VERIFIED CUSTOMER
Very professional and provided accurate information and updates.
8/10/2018
Catherine M. VERIFIED CUSTOMER
Service department was able to accommodate me as a walk in for a battery check. It was a tight schedule for them but they did their tests and replaced my battery just in time. Very happy. I love my Subaru bc of my sales guy and service is always excellent. Will return for another lease soon
8/9/2018
Harvey C. VERIFIED CUSTOMER
JP did a nice job. He stayed later after quitting time and didn’t leave until my car was finished
8/9/2018
Francis T. VERIFIED CUSTOMER
Very helpful
8/9/2018
Harold D. VERIFIED CUSTOMER
Nothing to do with the service advisor, but I am left with a vehicle with less than 10,000 miles since new without air conditioning during the hottest time of the Summer. I am advised that it will take one to two weeks to obtain a replacement AC condenser which seems not right since one can be obtained from local sources(not Subaru). Not satisfactory in my view.
8/9/2018
Victoria W. VERIFIED CUSTOMER
Very helpful and friendly, car ready ahead of schedule
8/8/2018
Julia C. VERIFIED CUSTOMER
Zach was terrific - clear, helpful, timely, professional. ThNks for taking such good care of us.