Bobby was very thorough and kind. When I came to pick up my car, paperwork, keys and my car were all ready for me. Very efficient!
8/30/2018
Susan W. VERIFIED CUSTOMER
Jason field was the greatest
8/29/2018
Deborah C. VERIFIED CUSTOMER
My only objection is the service was supposed to take 4-5 hours. My appointment was at 8:00 and the car was not ready until almost 3:00, that is 2 hours late. It is fortunate I did not have anywhere to be, which I am sure is not the case with most of your clients.
8/29/2018
Chris S. VERIFIED CUSTOMER
Bobby is a rock star and took care of all my needs with the service.
thank you
C. Suhr
8/29/2018
Alexander D. VERIFIED CUSTOMER
As I drove my 2014 Outback home after my 5 year major service, I felt that wonderful new car again that I remembered the first day I bought it! Super sharp, responsive, smooth and quiet like new. Really enjoyed the road home and the great sound from the Harman Kardon sound system. (If only Suburu offered an after market upgrade to the Nav and head system for CarPlay then it would have been even better than new:)) Julian did a great job of keeping me informed through the service so I could pick up on schedule. Very satisfied.
8/29/2018
Gordon H. VERIFIED CUSTOMER
Julian is a complete professional
Thanks for all your helGordon H
8/29/2018
Alex B. VERIFIED CUSTOMER
Zach was incredibly nice and informative would love to have him again helping me out if I ever came in to subaru again
8/29/2018
Stephanie C. VERIFIED CUSTOMER
The service was great I didn’t deal with him that much. My only thing is I told them I needed a ride at 4... and the shuttle I called at 3:40 and it took 40 minutes to come get me...I was informed it wouldn’t be a problem to get picked up at 4. I also think you should have shuttle service starting at 7am for those of us that work.
I understand there are other people and other priorities. Since there are 2 car companies under one I think there should be more shuttles during the week or at least a couple days a week.
8/29/2018
Gwyneth O. VERIFIED CUSTOMER
Zach was not only helpful,reassuring and a pleasure to work with.
8/29/2018
Michelle B. VERIFIED CUSTOMER
William was great! He kept me updated and reached out to me in case I had any questions or concerned. Picking up my car was quick and hassle free. Thank you for valuing my time after a long day of work. :)
8/29/2018
Alyssa G. VERIFIED CUSTOMER
I am satisfied with the outcome of service for my outback. My comment regarding the appointment is I had to wait too long for the appointment. I could not get in for 1 week to address the problems I was having with the car. This is too long to wait for an appointment. You should have appointments available everyday for people who have a problem that cannot wait for 1 week. Very unsatisfied with appointment wait time.
Alyssa G
8/29/2018
Mario D. VERIFIED CUSTOMER
never respond to expectations are very slow to work
8/29/2018
Jo P. VERIFIED CUSTOMER
Tanner provided great service and was very friendly and professional
8/29/2018
Kristina L. VERIFIED CUSTOMER
Will, Wayne and Eddie were great to work with. Will is very thorough, Wayne is a great story teller, and Eddie was very kind trying to figure out the issue with my vehicle. Today's experience was top notch in comparison to past visits at this location.
8/29/2018
Joel B. VERIFIED CUSTOMER
JP is always very professional and responsive during the process.
8/28/2018
Heather B. VERIFIED CUSTOMER
Zach was extremely helpful!
8/28/2018
Melinda M. VERIFIED CUSTOMER
JP was awesome! He called and texted all through the day to keep me posted on my car’s status. Thank you very much!
8/28/2018
Hillary B. VERIFIED CUSTOMER
Bobby was great!
8/28/2018
April K. VERIFIED CUSTOMER
Zach was amazing! He took such good care of me helping me every step of the way. I always receive great service from your team. Thank you so so much!!