Zach was a fantastic Service Writer. He had our car done when he promised and asked if we had any questions. My 2019 WRX will be due for service soon and I will be asking for Zach to set it up.
12/22/2019
Jeff Q. VERIFIED CUSTOMER
Great customer service
12/22/2019
Rebecca K. VERIFIED CUSTOMER
All of the associates were friendly and helpful. Will was very fun to talk to,gave helpful information and had a very positive attitude. You are lucky to have him!
12/21/2019
Khang L. VERIFIED CUSTOMER
Julian was very informative with the services being done to my vehicle
12/21/2019
Annette C. VERIFIED CUSTOMER
JP went over & beyond and made sure to take great care of us. We really appreciate it.
12/21/2019
Alton T. VERIFIED CUSTOMER
Warranty parts needed were not in stock which means a second visit will be required to complete the repair.
12/21/2019
Jeannine O. VERIFIED CUSTOMER
He was a great help and had a wonderful attitude. You are lucky to have him
On your team .
Jeannine O
12/21/2019
Ann W. VERIFIED CUSTOMER
William was a class act… We are new to the area and I look forward to having him as my service advisor in the future. Very personable and took great care of us
12/21/2019
Scott B. VERIFIED CUSTOMER
Our $1000.00 trailer hitch on our new 2020 Subaru Outback DID NOT even come with the Ball!!
Wth??
Should have either been advised by initial salesperson OR the service people.
The last time we had one installed on the 2016 Subaru Outback it was included...
Seems a bit overpriced
Imho
Plus we weren't included in the Subaru gifting program for our purchase...
Smh
12/21/2019
Mary T. VERIFIED CUSTOMER
Julian answered all of my questions and addressed my issues in a timely manner.
12/21/2019
Michael M. VERIFIED CUSTOMER
Great service with JP!
12/20/2019
Holly H. VERIFIED CUSTOMER
Genuine Care in his job. Explained everything throughout the visit and phone calls.
12/20/2019
Susan E. VERIFIED CUSTOMER
Sorry for late reply. Yes, Tanner was great to work with. Friendly, knowledgeable, and willing to answer questions. Took time to show me how to add oil if needed. Have had excellent experience with all Bob Baker staff so far. Thanks!
12/20/2019
Ross J. VERIFIED CUSTOMER
Zach went above and beyond during my visit! He took the time to explain the issue and ensure that my concerns were addressed, as well as the issue fixed.
12/20/2019
Customer G. VERIFIED CUSTOMER
He is personable and easy to work with. I appreciated his help.
12/20/2019
Brooke Y. VERIFIED CUSTOMER
William was very helpful and communicative about everything regarding my vehicle. I especially appreciated the courtesy shuttle and had a very nice driver. Thank you all!
12/20/2019
Michelle S. VERIFIED CUSTOMER
The service was very prompt and the staff are all very nice. Getting the car washed was also very nice. Thank you! Colton got all the recall items fixed and suggested an oil xhange service as the time was close. He was great! Thanks!
12/20/2019
Jad S. VERIFIED CUSTOMER
Everything went well. Bobby was great and very polite. The service was very good and efficient. I will definitely service my vehicle at Bob Baker again.