I want to thank Norman, the Manager for giving the OK to replace torn Upholstrey. His actions clearly demonstrate that he is customer satisfaction oriented. He makes Subaru look good.
10/13/2021
Michelle A. VERIFIED CUSTOMER
Tanner provided excellent customer service! It was a great experience. Thank you Tanner!
10/13/2021
T.J. T. VERIFIED CUSTOMER
Erik and his homie has taken care of me, great individual, and just a great human.
10/12/2021
Margaret K. VERIFIED CUSTOMER
Julian Perez is an excellent representative of your company. I have recently moved to Carlsbad, so this was my first trip to your dealership. Julian is very knowledgeable and was therefore able to answer all my questions. He is also personable with a pleasing sense of humor. Julian made my first visit a pleasant one, even though it was a surprisingly short one (much appreciated).
10/12/2021
Jill M. VERIFIED CUSTOMER
Great experience, thanks so much!
Jill
10/11/2021
Carol K. VERIFIED CUSTOMER
Thank you Julian for getting my headlights fixed on the spot. Appreciate you put safety first
10/10/2021
Johnny C. VERIFIED CUSTOMER
Several reasons made my experience satisfying, first the service depart reps were nothing professional and friendly.
Two, every question I had on my recall and service was anticipated, your group is 100! With me .
10/10/2021
Carolina A. VERIFIED CUSTOMER
Erik Lopez was so friendly and helpful. He was thorough and clearly explained all of the work that needed to be done on my car and set me up with a loaner.
10/10/2021
Patrick M. VERIFIED CUSTOMER
Very happy with Tanner’s expertise and customer service:
10/9/2021
Andrew S. VERIFIED CUSTOMER
Every time I come in for maintenance and repairs the service is above and beyond exceptional and this time was no different.
10/9/2021
Margit B. VERIFIED CUSTOMER
Julian was courteous, knowledgeable, friendly, and helpful. Much appreciated!
10/9/2021
Eddy L. VERIFIED CUSTOMER
Love Zach. He's awesome
10/9/2021
Myles M. VERIFIED CUSTOMER
Thanks Eric for your assistance today.
10/9/2021
Nancy L. VERIFIED CUSTOMER
You always seem super busy. So I know to bring a book and mentally prepare for a long wait. It would be great if the service rep could give an idea of the possible time the service would take.
10/8/2021
Milagros T. VERIFIED CUSTOMER
Erik was awesome. He took care of my car so well. He’s awesome.
10/8/2021
Colleen M. VERIFIED CUSTOMER
Pricey, but good service!
10/7/2021
Troy R. VERIFIED CUSTOMER
Very professional staff.
10/7/2021
Rebecca J. VERIFIED CUSTOMER
Tanner Knapp is always professional, courteous, and gets our vehicles serviced quickly. Bob Baker Subaru is lucky to have Tanner on their team as he gives Bob Baker Subaru’s Service Department a reputation for stellar customer service.
10/7/2021
Roland J. VERIFIED CUSTOMER
I was well taken care of by friendly staff. My car was serviced and ready to go home in a timely manner. thank you Tanner!
10/7/2021
Carolyn F. VERIFIED CUSTOMER
Tanner was very professional and went above and beyond to retrieve my key fob! ????