Kudos to JP for negotiating a difficult patch because of a delivery of a damaged tire. He located one nearby and got it installed quickly. Also, many thanks to the technician who located, after several tries, a slow leak in a tire that kept setting off the low tire pressure warning.
4/16/2020
Paul G. VERIFIED CUSTOMER
We were very satisfied with the service Joshua Perry provided to us just like he was when we purchased the car. Here goes above and beyond. You should be very proud to have such an excellent employee working for you.
4/16/2020
Phillip L. VERIFIED CUSTOMER
As always, Julian Perez was exceptional at what he does. I’m so thankful Julian was there to take care of my Outback. My Outback had a battery draining issue.. Julian never gave up and worked on finding the problem which he did. I had no doubt Julian would find the problem and fix it. I’m so appreciative of his expertise and professionalism. I’m once again confident my Outback will take me anywhere and not fail, thanks to Julian Perez. He’s an asset to your team. Thank you.
Hue Luts
4/16/2020
Carol H. VERIFIED CUSTOMER
Crew was thorough locating leak and fixing it.
4/16/2020
Charles P. VERIFIED CUSTOMER
Zachary promised that my Subaru Outback would be ready in one hour and he delivered.
4/16/2020
Michael A. VERIFIED CUSTOMER
Things went very smoothly. I only wish that you guys had more loaner cars. Driving a newer model Subie would have been fun, instead a little rental Kia!
4/15/2020
Charles S. VERIFIED CUSTOMER
Excellent excellent employee
4/15/2020
Kathy J. VERIFIED CUSTOMER
JP was very professional & answered all my questions. He is a great asset to your company.
4/15/2020
Susan G. VERIFIED CUSTOMER
Julian provides excellent customer service with every visit.
4/15/2020
Maureen G. VERIFIED CUSTOMER
Awesome service! Quick and easy to schedule! Thanks!
4/15/2020
Stephen S. VERIFIED CUSTOMER
JP is the best in the biz! Pay that man!!!
4/14/2020
Albert L. VERIFIED CUSTOMER
Prompt service. Explained things well. Friendly attitude.
4/12/2020
Chris M. VERIFIED CUSTOMER
Nice answered my questions and was understanding of social distance etc during these trying times. Probably would have been a easy going experience at any other time but he made it comfortable
4/12/2020
Erik S. VERIFIED CUSTOMER
Julian was awesome!
4/12/2020
Sarah Z. VERIFIED CUSTOMER
Super friendly, great customer service all around!
4/12/2020
Nancy C. VERIFIED CUSTOMER
As usual, Tanny and the team took excellent care of my car and me.
4/11/2020
Caitlin M. VERIFIED CUSTOMER
Hi, Subaru Team:
I was pleasantly surprised by how quick and painless the recall appointment went! Julian was helpful and polite. The rest of the team was efficient as well. The rental (Forester Sport) was awesome too. I was super happy to get my car back in safe condition. Thank you!!
Healthy wishes,
Caitlin M
4/11/2020
Scott P. VERIFIED CUSTOMER
Nothing but respect for JP and crew. It’s the $700 price tag for a 60k mile service. And that’s after a $25 rebate. I believe in paying a premium for quality service, which I’ve done so far. However, this recent experience has caused me to look elsewhere for future service needs. Your rates are just too expensive.
4/11/2020
Robert W. VERIFIED CUSTOMER
Tanner did a great job in keeping me informed of the repair status of my vehicle.