Service advisor is absolutely amazing !! .. amazing customer service!!…
11/2/2021
John D. VERIFIED CUSTOMER
Flawless execution, everyone with a smile!
11/1/2021
Clarence A. VERIFIED CUSTOMER
Mr Lopez really had the customer's needs in mind. He took good care of myself and others he was serving.
11/1/2021
Curtis S. VERIFIED CUSTOMER
Eric provide an accurate time frame for the work performed. And stated that the service will include cabin air filter replacement.
11/1/2021
Jarrett C. VERIFIED CUSTOMER
This was my first time having my Subaru serviced at Bob Baker having previously gone to Kearny Mesa Subaru. That dealership is closer to my home but I had trouble getting through to anyone or getting a call back.
My experience with Bob Baker was the complete opposite and I was very impressed with my experience with you guys. Someone answered my call right away, Erik Lopez was very professional and courteous and kept me informed of everything that was happening. Please send my compliments to Erik. I’ve found my new dealership for service.
11/1/2021
Dita W. VERIFIED CUSTOMER
Prompt and thorough. Thank you as always.
11/1/2021
David P. VERIFIED CUSTOMER
I am glad to say that I’m so satisfied and confident to be back on the road. I want to give it up to the technician team and mechanics at bob baker! ????????Thanks to Tanner Knapp he was helpful and incredibly knowledgeable. I highly recommend anyone to visit him and these guys. It was a pleasure to take my car to you bob baker, great hospitality alongside customer service. Thanks sincerely - dp
10/30/2021
Garth N. VERIFIED CUSTOMER
Very professional
10/30/2021
Susan W. VERIFIED CUSTOMER
Always excellent service no trying to sell me more than I need.
10/30/2021
Ross L. VERIFIED CUSTOMER
Tanner Napp is the best ..we never mind taking our car for service when he’s in charge.
10/29/2021
Frank C. VERIFIED CUSTOMER
It was an amazing experience dealing with Zach and the team at Bob Baker Subaru.
Totally professional and knowledgeable about the repair to my front bumper.
This is a dealership that delivers everything that they promise and that is priceless.
It’s a nice comfort knowing that my Subaru will always be taken care of when I bring it back for service.
Thank you .
10/29/2021
Karen B. VERIFIED CUSTOMER
I really appreciate Tanner squeezing me in today to make sure my car was OK before I make a long drive in a couple weeks. He also made time to get the recall fix done, he is excellent!!
10/29/2021
Judy B. VERIFIED CUSTOMER
Love the experience
10/29/2021
Jillian B. VERIFIED CUSTOMER
Tanner was amazing, never had that kind of customer service before when dealing with a car. He was so helpful and kind!
10/28/2021
Deborah W. VERIFIED CUSTOMER
Zack was very professional and determined to take care of the problem with my vehicle. This is our first Subaru and the problem with the navigation and phone ( entertainment center) has been disappointing and Zack is very personable and made my experience better. A part has to be ordered and hopefully we can start enjoying our Subaru Outback. Zack is a keeper.
10/28/2021
Susan V. VERIFIED CUSTOMER
Great
10/28/2021
Margene H. VERIFIED CUSTOMER
Service was great very satisfied
10/27/2021
Zachary S. VERIFIED CUSTOMER
Thanks to Zach for his usual excellent service. He is knowledgeable and attentive. He went beyond expectations in making my experience a good one.