Extremely fast service even though ETA was 4pm my vehicle was done by 12:30pm saving me the hassle of going all the way back home. Thank you!!!
8/15/2020
Janice Y. VERIFIED CUSTOMER
Joseph was just perfect, you couldn't ask for a more efficient polite employee. He stayed in touch with updates on the progress of our repair. Couldn't ask for more. We have always had good service at this dealership, that is why we keep coming back.
8/15/2020
Dona D. VERIFIED CUSTOMER
Excellent customer service by Zachary today. He explained all
That would happen today. He gave me an accurate time line. He sent an email to give the opportunity to ask questions. He checked in with me when I picked up my car. I felt I received solid, professional advice. I would recommend him to receive positive feedback.
8/15/2020
Sam V. VERIFIED CUSTOMER
Tanner is a great asset to your company! We always appreciate his hardwork... and great attitude!
8/14/2020
Nicole O. VERIFIED CUSTOMER
My car key was lost and noone has contacted me about a replacement. The spare I have doesn't have the push button and the alarm goes off when I get in. I need a response today if someone found my key or a replacement is coming.
8/14/2020
Shanda H. VERIFIED CUSTOMER
Erick is great! The service was completed earlier than expected and everything was clean and nice. This is my second visit since buying my Subi here and I will always return ?
8/14/2020
Tamer K. VERIFIED CUSTOMER
William was ok as a person, however everything else was horrible experience. If you care yo know call me.
8/14/2020
Theodore B. VERIFIED CUSTOMER
Great customer service by Zachary. I will bring my vehicle to the dealership more because of the improved customer service.
8/14/2020
Jamie R. VERIFIED CUSTOMER
Great dealership. I appreciate your professional demeanor
8/14/2020
Carol C. VERIFIED CUSTOMER
Chad kept me up to date on the progress of my car. He was very personable & professional.
8/14/2020
Kelsey U. VERIFIED CUSTOMER
Julian is always a pleasure to work with and keeps me well informed with the service. Thanks Julian.
8/14/2020
Micaela P. VERIFIED CUSTOMER
Hello,
I hope you’re having a good day. My name is Micaela P
8/14/2020
Stephanie E. VERIFIED CUSTOMER
Julian was very professional and courteous. I appreciated the follow-up texts to update me on the service being done to my vehicle.
8/14/2020
Craig W. VERIFIED CUSTOMER
Awesome!
8/13/2020
Rachel M. VERIFIED CUSTOMER
Hassle free,time efficiency intact,staff courteous.
Safety measures being followed.
I’m not exactly enthused when it’s “recall” time or service time with car but this was ....top notch, pleasant from start to finish. Thank you
8/13/2020
Jill L. VERIFIED CUSTOMER
Julian hands down, provides superb customer service you are lucky to have him!
I feel fortunate that he is my vehicles manager. It’s revive way above and beyond the norm.????
8/13/2020
William B. VERIFIED CUSTOMER
Great customer service
8/13/2020
Sarah T. VERIFIED CUSTOMER
Joseph Phillips was fabulous! Service was done well.
My dissatisfaction is with reservations— in making my appointment, she told me I would get a courtesy car. She did not say it was offsite, And I would have to pay for gas.
It is also ludicrous that the rental place can come pick up people for cars, but you are not allowed to run your courtesy shuttle to take people home.
Please fight that policy. It’s ridiculous.
Joseph Phillips was great. Service was as expected and completed on time.
Thank you!
8/13/2020
Andrew M. VERIFIED CUSTOMER
Check engine light comes back on as I’m driving home. I received a phone call Friday saying that my car should be done Saturday morning. I didn’t receive a phone call. It is Wednesday, August 12th and I had one of my family members drop me off to check on the vehicle.
I bought my car here and the staff has always been great! But I think maybe with this whole Covid deal has everyone scared and probably has brought customer service down. In an email from Subaru it said I would be offered a loaner car because of the issues with the car. I never get offered a loaner car. I don’t know if it’s cause of my race or because the type of car I drive.
I’m sorry, I usually don’t write comments but I felt I had to do this one.
Thank you,
Andrew M
8/13/2020
Martina A. VERIFIED CUSTOMER
Excelente service !!???? I very happy with the service!