Carlos kept me up to date during every step of the process in getting the service completed on the vehicle. Great communication!
2/26/2025
Timothy B. VERIFIED CUSTOMER
I’ve been getting cars maintenance done here for years, and as usual, I can’t say enough about Thomas. He makes sure I’m taken care of to the point that when I call, I request to speak to him, and it’s also to the point that as soon as he hears my voice, he knows who I am which I think is great. I bought a convertible Mustang here years ago, because I had a great experience with the service when it comes to maintenance, and since then I’ve brought 4 other cars here, and not one issues, only positive experience, which all have been mostly through Thomas. I think it’s about time to move him up the ranks, because he’s been working there for many years, and an asset to Raceway Ford. What are you guys waiting for? He should be running Quicklane!
2/25/2025
Daisy M. VERIFIED CUSTOMER
Great service. Efficient, thorough work. Convenient payment methods. Will definitely come back for my future repairs/services needs.
2/25/2025
Karen H. VERIFIED CUSTOMER
Great
2/25/2025
Jose S. VERIFIED CUSTOMER
Feel that a diagnostic was not done on my vehicle that they based their diagnostic on the previous history of the vehicle they dont care because its not their car cuz if it was guaranteed i would pf foun the actual problem no a duplicate
2/25/2025
William A. VERIFIED CUSTOMER
They always treat me well there
2/25/2025
Maricela F. VERIFIED CUSTOMER
Thank you Javier for a great service..
2/24/2025
Nicholas R. VERIFIED CUSTOMER
Friendly and quick service, will definitely be coming back
2/23/2025
Darrin L. VERIFIED CUSTOMER
Thomas and Javier are great! They both deliver excellent care and customer service!
2/23/2025
Weijun H. VERIFIED CUSTOMER
Thomas Fraser is great service advisor, who explained the details of the service that was need.
2/23/2025
Bruce C. VERIFIED CUSTOMER
Though it’s not for sure the issue has been resolved, Javier has done his best to hopefully address the issue I’ve been having with my 2017 Fird F-150.
2/23/2025
Richard D. VERIFIED CUSTOMER
I was very friendly greeted by Mr. Stewart Tan. He was ready to help me with my vehicle and knew exactly about my needs. He was very accurate about the time of completion. He made this experience very pleasant and friendly. I will continue to take my vehicle back to Raceway Ford for future maintenance.
2/22/2025
Adriana P. VERIFIED CUSTOMER
Great service experience! Javier was very helpful and detailed with our issue on our Ford F150.
2/22/2025
Dawnlina S. VERIFIED CUSTOMER
Always gives excellent customer service and has a friendly attitude always. I l always appreciate the level of care, and communication given through my service needs on my truck.
Thankful for him finding solutions, working hard, and always showing up with a positive attitude.
2/22/2025
Kevin C. VERIFIED CUSTOMER
Appreciate getting my car in for service with Zero notice. Grateful for the above and beyond accommodations and excellent communication every step of the way. Mark, Robert and Allen were also helpful. Thank You!
2/22/2025
Menelick G. VERIFIED CUSTOMER
My experience with Thomas was great!! Great customer service, he kept me updated about the progression of the repair and provide helpful information about the repair as well. As a customer I really appreciate that, it provided me with peace mind about when I could get my car.
2/22/2025
Richard S. VERIFIED CUSTOMER
Ty Thomas
2/21/2025
Leticia F. VERIFIED CUSTOMER
Stewart Tan has excellent personal relationship. He was very courteous.
Ford is lucky to have him represent Ford.