Poor service and products.
Will take my business elsewhere.
12/24/2017
Nichelle F. VERIFIED CUSTOMER
Mr Fernandez excells at customer service!! Thank yoursceway Ford!
12/23/2017
Stephani H. VERIFIED CUSTOMER
Job well done, courteous & professional
12/23/2017
Christie D. VERIFIED CUSTOMER
Alan was very friendly & easy to work with!
12/23/2017
Luis V. VERIFIED CUSTOMER
Was hoping dealership was an advocate came back with same dual clutch issue waited over 5 days just to be told Ford was not helping me. Keep in mind I was only one month past warranty and the cost is over $1500 for the same on going issue in less than one year.
12/22/2017
Albert L. VERIFIED CUSTOMER
Alan was very helpful and met my needs regarding my truck.
12/22/2017
Shawna W. VERIFIED CUSTOMER
Wonderful customer service ! Dan answered all my questions , even the silly ones with professionalism and pride in his job. Out of a bad situation, thr whoe event was made tolerable because of the excellent service provided. I’ll be back !
12/22/2017
Doug D. VERIFIED CUSTOMER
The wait this time was unusually long. Service was great, no complaints there. Thanks
12/22/2017
Nichelle F. VERIFIED CUSTOMER
Mr Fernandez is very professional and helped me through the process of getting my truck fixed. Javier went above and beyond with customer service. As a representative of Ford he made feel comfortable with the idea of returning again to Raceway Ford.
12/21/2017
Jim P. VERIFIED CUSTOMER
Alan Leon was very helpful in the repair of my wife's Tbird. I have been looking for a service department since I left Fritts ford. Fritts ford had been very careless in the care of my autos. Three times they scratched my vehicles and had to repain them. The service manager told me he could not do better to assure that they wouldn't get scratched and he told me that maybe I should go somewhere else. So I did. I told Alan about my experience and HE made sure my car was safe. Alan was very informative and my was was repaired. We were very happy.
12/21/2017
Tanya S. VERIFIED CUSTOMER
Excellent
12/21/2017
Daniel R. VERIFIED CUSTOMER
The service was good! The problem I have is that I had a tire issue. It was covered, but the tire hsd to be ordered. I spent 3 hrs Saturday, which I'm ok with, I had no appointment, but when I called to make sure that the tire was there, it was ya its here come on in & we'll get you in & out! In & out is not 1:45 later!! For a 15 minute, come back job to mount 1 new tire, that I had an issue with!
12/21/2017
Tom H. VERIFIED CUSTOMER
Fantastic customer service. Give Javier a raise. Merry Christmas
12/21/2017
Teresa G. VERIFIED CUSTOMER
Your team is always so friendly and helpful. They get customers service right!!!! Thank you guys!!!!!