Javier was very polite and professional. Very pleased his customer service. He left me reassured that my vehicle was in good hands.
10/6/2018
Cristian N. VERIFIED CUSTOMER
James “Jim” was great at keeping me updated about my vehicle . Thank you Jim. Great customer service.
10/6/2018
Jeremy W. VERIFIED CUSTOMER
The main issue that was the reason for my service visit was not fixed due to there being no “codes” available to read. No other resolution was given or suggested other than bring it back when the problem gets worse.
However on the drive home from the dealership the problem occurred again.
I think now that no road testing was performed to replicate the stated problem. Instead a simple cursory scam was performed with no results or further research.
I question now if Raceway Ford Service dept truly wants to actually fix a problem that is well documented on the internet. Instead I’m still having problems with my new Ford.
10/6/2018
Jerry S. VERIFIED CUSTOMER
Had very good service today. I was told approx 1 hour wait was done before. Thank you
10/5/2018
Robb L. VERIFIED CUSTOMER
Very professional!!!
10/4/2018
Howard S. VERIFIED CUSTOMER
I was told that my vehicle needed to replace cabin air and I told him it had been replaced last March and I think the service technician tried to cheat on me. Otherwise the service was I think good. But honest system I don’t think so
10/4/2018
George S. VERIFIED CUSTOMER
Jim keep me informed on the progress of my truck and explained the repairs in detail . Jim is a asset to your service department. Thank you Jim .
10/4/2018
Michael H. VERIFIED CUSTOMER
Thomas was great with his help. Very cordial.
10/4/2018
Wayne C. VERIFIED CUSTOMER
Communication wasperfect and service managers were great. The issue was the technician that installed my tires did not fill the air correctly and my low pressure light came on while going home. All the tires were different and two were low. I was able to fill them at home, just not expected with new install.
10/3/2018
Ronnie S. VERIFIED CUSTOMER
Mike and his crew did an excellent job
10/3/2018
Karen H. VERIFIED CUSTOMER
Great job.
10/3/2018
Amber G. VERIFIED CUSTOMER
Fast work, great service. Thank you
10/3/2018
Randall C. VERIFIED CUSTOMER
Very friendly and attentive staff, and got me in and out in a hurry, despite no appointment. I'm haopy.
10/3/2018
Cheryl B. VERIFIED CUSTOMER
Car was in on a recall. They did work quickly.
10/3/2018
Sean M. VERIFIED CUSTOMER
Very courteous, quality service. Exactly what I have come to expect at Raceway Ford Quicklane.
10/2/2018
Curtis N. VERIFIED CUSTOMER
Thomas was respectful and helpful. He made sure I got a good deal for the services I was looking for.
10/2/2018
Mary C. VERIFIED CUSTOMER
Very personal and professional. I will definitely recommend this dealership.
10/2/2018
Ana B. VERIFIED CUSTOMER
Thank you!
10/1/2018
Diane W. VERIFIED CUSTOMER
very courteous,pleasant and informative.
9/30/2018
Manuel M. VERIFIED CUSTOMER
Very professional young man. Excellent customer service.