I don’t do surveys. I will say that I don’t even have to talk to Thomas. I can walk in waiting early Saturday morning and the man knows his customers. We could look at each other and the next step for me is to where you pay with the card. Very attentive during the procedure. Explains everything at the end. That says it all. He’s top notch.
We do talk about different things like weather you know.
6/7/2020
Ed H. VERIFIED CUSTOMER
Good service
6/7/2020
Jacob L. VERIFIED CUSTOMER
Javier went out of his way to provide great customer service. He is outstanding at what he does and will make me return in the future for further service.
6/7/2020
Robert J. VERIFIED CUSTOMER
Thanks
6/6/2020
Breanne M. VERIFIED CUSTOMER
Javier was very helpful with providing great service and we appreciated Rhonda and Steven providing transport to and from our house.
6/6/2020
Robert F. VERIFIED CUSTOMER
Javier made recommended service suggestions but wasn't pushy. If I said wait for something he was fine with it. I like when the customer is not pressured into decisions. He explains reasons not to wait if a safety issue which I can appreciate. Javier likes his job and excels at it. Thanks for the great work on my car.
6/5/2020
Victor A. VERIFIED CUSTOMER
I've always gotten great service at this facility. Complete Satisfaction is what I've always felt
Thanks.
6/5/2020
Jesus S. VERIFIED CUSTOMER
Cool manager
6/5/2020
Teresa T. VERIFIED CUSTOMER
Mike is the best. He is professional and efficient.
6/5/2020
Diana D. VERIFIED CUSTOMER
Very excellent
6/5/2020
David T. VERIFIED CUSTOMER
Thomas was great and explained the issue thoroughly.
6/5/2020
Karam K. VERIFIED CUSTOMER
I have a copoune for 39.99 and they charged me 49.00
If you send a copoune for 39 just charge 39
I did not argue with Mike about it but it's only 10$ so I let it go.
The first time I came they did a same with my diffential oil service but that one end up with the same increase on price.
I don't appreciate the shade information that represents r provide and when the time get to revive your car you will find a price that u don't expect
The reason I went thier last time only because I have the copoune for 39 and I end up paying 49
I do my service in ford fiesta indeo and I do it for 42 after they discount 10$
So give me an extra reason push me to service with you in future.
Thank you and make it a great day
6/4/2020
Joanne C. VERIFIED CUSTOMER
What happened to the courtesy wash usually performed after a service?
6/4/2020
Sonya S. VERIFIED CUSTOMER
No waiting, got great customer service with everyone. No long wait on shuttle. Alan explained everything that was serviced. Thank you Raceway Ford!.
6/4/2020
Pliant M. VERIFIED CUSTOMER
Good
6/4/2020
Greg W. VERIFIED CUSTOMER
Javier was more than professional as he provided service with sincerity.
6/4/2020
Louis G. VERIFIED CUSTOMER
Javier is awesome
6/3/2020
Glenn J. VERIFIED CUSTOMER
Javier was very friendly, he was very thorough and he helped from start to finish. It was a nice experience.
6/3/2020
David+Lorena Y. VERIFIED CUSTOMER
Javier always had great customer service. Thx Javier