Raceway Ford Auto Repair Service Center

Your are the best thanks

Excellent customer service

Leonel Sanchez did a great job!

I had a good fast professional service thank you

I had a 1pm appt and it took almost 2 hours; but I understand they were very busy. Other than the long wait I have no complaints. Friendly staff. Excellent customer service

Thomas was very polite and very helpful. I would recommend to my friends to ask for Thomas.

Great customer service

Mike and his team always take care of me and my vehicle. Thank you Mike!

I brought the car in for a possible transmission issue which turned out to be a misfire issue which is fine. I was then presented with a quote to fix the grille shutter. I understand that it is broken due to an impact that happened over two years ago. But when asked how that is causing a misfire I feel like the answer given was very disingenuous. It was suggested that possibly the car is getting hot and causing a misfire. Why am I not having overheating codes or issues? Why does it do it when it’s cold? The answer to that was because it hasn’t been that hot lately so maybe it hasn’t been an issue yet. I was not satisfied with that answer nor was I comfortable with spending that much money on something that you could it guarantee me was causing a misfire. The concern of a misfire was not troubleshot. I called and left a message for Alan at 3:30 on Tuesday 1/25 stating that I wanted to come pick the car up. I did not receive a call back. I called the main service line around 5:00 on the same day, left a message and got no call back. I had to call in on Wednesday morning to speak to someone about picking the car up. The fact that I was not called back was extremely frustrating. I will likely not be using Raceway Ford for service in the future.

Quick, professional and friendly service.

When picking up my vehicle it smelled like someone had been smoking in it. I am not a smoker so I take extreme offense when someone smokes in my car. AND while the battery was replaced, my start stop is still not working.

Car was serviced within the said time. Service is done from a trusted source. I bring all my cars here for Service. Mike has been a source that I speak too regarding my cars, in this case, my 18 year old daughter's car, which is very important to me. Thank you

Again I would like to thank Mike McFarland and Thomas for excellent service on my ford truck. Quick lane ford in Riverside has always given us the best experience. I appreciate the service I received on our vehicles. Thank you Mike and Thomas.

Javier provided great customer service and gave me a call as soon as my truck was ready.

Lindsey was awesome and very attentive to every need 8 had. She and the whole sales and service team went above and beyond to properly fix my car.

Excellent customer service, as always.

All I can say is great service.. on time and fast. Will be back on my next service.. See you soon guys!

Thank you for taking care of everything I asked for Javier Fernandez!

Very courteous Mark Aceves!

Excellent service