Allen Leon I give him a zero. I was gonnna complain to his manager
Allen could not tell me direowjat my car needed.
He said my car needed an engine because of low compression on one of the cyl. I ask Allen if they did a cylinder leak down to see if my car needed a head gasket. He said no that any additional test he was gonna charge me extra $200 dollars. I also asked him if they did a hydrocarbon test on the coolant he said No. I’m very a upset of the quality of Diagnosis Race way did to my Ford Fiesta 2016. I paid $200 dollars for an answer that my car needed an engine and it was gonna cost me $8,000 dollars for the engine.
If they tear it down to see if it’s the head and they see it needs an Engine the labor cost could be more than $8000 doallars.
What kind of Diagnosis and techs do race way ford Hired.
You have to pin point what the problem is than just calling the car needs an engine. That’s wrong and sad that ripping off me as a customer.
As a diesel mech tech we never tear down a motor with out pin pointing what the problem is.
I give Allen Leon a zero and Racway Ford a zero on there car diagnostics
Allen Leon ????
3/29/2022
Scott K. VERIFIED CUSTOMER
I appreciate the information provided about my car as well as knowing a multi point inspection was done with no trouble found.
3/29/2022
Norma P. VERIFIED CUSTOMER
My Lincon has the engine light on even when I picked it up from the deal6. I already drove it over 35miles and light still on. Please have a manager call me a soon as pissible.
Last time I had my suspension done by your place, they also forgot to turn of the light to the suspension and my grill was broken. Please help!!!!! My phone # is ****-****-xxxx Norma P
3/29/2022
David M. VERIFIED CUSTOMER
Great communication and service
3/27/2022
Lisa C. VERIFIED CUSTOMER
I was pleased with the service and the good customer service from Thomas.
3/26/2022
Ben A. VERIFIED CUSTOMER
Very professional service
3/26/2022
Eileen C. VERIFIED CUSTOMER
Mike was courteous and explained in lay man’s terms all that needed to be done
3/26/2022
Julia N. VERIFIED CUSTOMER
Yes, thank you. I arrived to work in Corona on time. Glad to have vehicle in top shape w all the driving I do. Offices in Upland & Diamond Bar & work Corona in Corona & HI Desert.
3/25/2022
Rosibel G. VERIFIED CUSTOMER
Very pleasent
3/24/2022
Anna T. VERIFIED CUSTOMER
Great service!!!
3/24/2022
Dan L. VERIFIED CUSTOMER
Great and faster service!
3/24/2022
Inez A. VERIFIED CUSTOMER
Javier Fernández, always so courteous and respectful. Javier and Thomas helped me with servicing my vehicle and always answer all the questions regarding my vehicle. I referred my father to get his vehicle service at Raceway. Javier speaks Spanish and that’s always a plus, hence why I referred my dad to raceway Ford.
3/24/2022
George R. VERIFIED CUSTOMER
Great job!!
3/23/2022
Jack J. VERIFIED CUSTOMER
Alan definitely exceeded my expectations.
3/23/2022
Cheryl B. VERIFIED CUSTOMER
Your service department was quick to find the problem that the other dealership could not find.