Mike was great and helpful to us. He made recommendations in order for our vehicle to be safe and we really appreciate that.
8/16/2022
Erica C. VERIFIED CUSTOMER
Thomas gave me great service and was very friendly!!
8/14/2022
James B. VERIFIED CUSTOMER
Raceway always does a good job with my vehicles. Appreciate Thomas’s help.
8/14/2022
Lisa C. VERIFIED CUSTOMER
Always the best customer service. Thomas takes care of his customers. I always take my car their.
8/14/2022
Tom H. VERIFIED CUSTOMER
Thomas is great and keeps me updated with everything
8/14/2022
Melissa M. VERIFIED CUSTOMER
Service was great and they checked out all the concerns on the car and made sure that all maintenance was up to date. Thomas helped to accommodate to my schedule and kept me updated on the timeframe for repairs. Service you can trust.
8/13/2022
Alfonso C. VERIFIED CUSTOMER
Thomas gave me several options available for my vehicle and gave me useful information regarding items for my vehicle regarding my service. The maintenance staff was also thorough to determine where one of my tires was losing air. Very much appreciated.
8/13/2022
Karen F. VERIFIED CUSTOMER
Lucas was quick to help and was apologetic about the extensive repair.Also, the mechanic did a great job, including finding that Fritz isnt doing theirs. I will have PLENTY to say to their GM...and possibly Ford,as well.
8/11/2022
Matthew D. VERIFIED CUSTOMER
Thomas is a model employee and I have zero complaints.
8/10/2022
Melissa G. VERIFIED CUSTOMER
Javier Fernandez was extremely helpful and professional. Thank you very much for the great experience
8/10/2022
Michael H. VERIFIED CUSTOMER
Did a great job
8/9/2022
Sherman B. VERIFIED CUSTOMER
Excellent work and courteous workers
8/9/2022
Diane D. VERIFIED CUSTOMER
Since you obviously know that you are having stocking problems keeping inventory of various filters in stock, I should have been informed when I checked in that those services could not be done for me today. But I was given a list of everything that would be done, including the replacement of filters, and it wasn’t until I went to pick up my car that I was told that those things were not in your inventory. I would have made different choices about having my car serviced today if I had known you would not be able to do a complete job
8/9/2022
Doug A. VERIFIED CUSTOMER
I brought car in for 5000 mile check-up. Got oil change and vitals check-up. Good service.
8/8/2022
Jerry H. VERIFIED CUSTOMER
Service Manager Mike McFarland is outstanding! Makes it a pleasure to do business. He deserves an extra candy cane in his Christmas stocking this year!
8/7/2022
George R. VERIFIED CUSTOMER
Did a great job, on time
8/7/2022
Paul S. VERIFIED CUSTOMER
I appreciated the service department and attention to detail; in order to address all my concerns. I was frustrated with supply chain and availability of larger rental/demo vehicles while my vehicle was inoperable. I would think that you bring in a larger vehicle a comparable size would be available for use. My vehicle was in the shop for nearly 2 mos; to which, I was without a vehicle.
8/7/2022
Linda A. VERIFIED CUSTOMER
Javier is great! Very welcoming and makes you feel at ease immediately. I trust the staff at QuickLane and feel that they don’t recommend a service unless it is needed. I have never felt that I have been “taken to the cleaners” when dealing with them. In addition, Javier gave me a heads up on a possible future repair and he explained the signs to look for which I appreciate! My gratitude goes out to Javier and to the rest of the staff. You have built and sustained an excellent work environment.
8/7/2022
James B. VERIFIED CUSTOMER
Lucas kept me informed during the whole process, he handled the recall and repairs in a timely fashion. Being a senior , alone with no help , he supplied me with a ride home and also to the dealer when my car was ready .
I am very satisfied and would recommend Raceway Ford to anyone.
Warmest regards
James B
8/7/2022
Kassidy S. VERIFIED CUSTOMER
Javier was exceptional. Sweet and accommodated. I have used him 3 times and will continue to come back